HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Sunny A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Great Product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

I have been using HUBSPOT since some time not, i have also used other CRM's like Salesforce, Zoho and Leadsquared.. 1) Hubspot can integrate with most of software or products we use. 2) Hubspot can accurately forecast sales. 3)Easy to manage sales pipline.

What is your favorite aspect of this product?

Lead Management, Sales Pipeline, Deal Status

What do you dislike most about this product?

Cost can be a challenge

What recommendations would you give to someone considering this product?

If you are in service industry, where you find challenges managing your data and leads. Hubspot is the best option.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kirtiman C.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Good tool for growing business needs!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Calendar booking using Hubspot and integration with other social media platforms

What is your favorite aspect of this product?

Assigning the leads to team members!

What do you dislike most about this product?

Did not find any such cons, good tool which meets up the expectations

What recommendations would you give to someone considering this product?

A must try CRM tool, especially for the SME's who are growing fastly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Riku H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2024

Good fit for smaller companies, easy to use

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Free tier to start with and a tightly integrated feature set that work well together.

What is your favorite aspect of this product?

Ease of use and still rich enough in features

What do you dislike most about this product?

The ticket system / customer support feature is not sufficient for our use

What recommendations would you give to someone considering this product?

Should be one of the top options if you need place for customer data, leads, contacts and marketing automation.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

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