HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Kasey Peek K.

  • Role: Operations
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Feb 2021

Easy, Efficient & Functional!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The sales strategies and reporting is far better than any other program. We have found this system to be very beneficial.

What is your favorite aspect of this product?

The reports are very easy to read and gives you a quick overview of data.

What do you dislike most about this product?

I wish it would store all of your edits so you don’t lose your work.

What recommendations would you give to someone considering this product?

There is a free version that you can try first. This is what we did as a company and ended up loving the program, therefore we moved forward and purchased.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel B.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2021

Sales product

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

This is the most favorite sales platform I have come across.

What is your favorite aspect of this product?

It has been very useful in managing our sales and keeping our customers updated on our products and services.

What do you dislike most about this product?

I did not dislike anything from this great product since I started using it.

What recommendations would you give to someone considering this product?

It builds strong customer relationship with any business enterprise and I highly recommend.

Pros

  • Helps Innovate
  • Efficient Service
  • Inspires Innovation
  • Caring

joan M.

  • Role: Human Resources
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2020

Excellent Experience with HubSpot CRM

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Unlike so many CRM tools, HubSpot CRM is one of the items that I know requires little amount for a successful subscription. Furthermore, HubSpot CRM manages all the information and the contacts that we have for customers, making the have concrete trust with us.

What is your favorite aspect of this product?

Having a reasonable price is one thing which attracts us so much with HubSpot CRM. Furthermore, management of the information of our clients brings more satisfaction on our end. And the terms and conditions that the developer employees to us are attainable and consistent.

What do you dislike most about this product?

Nonetheless, there is the issue of themes and the background colors,which for HubSpot CRM, they demand a little bit more updates and attention, to ensure tagt they are attractive. Otherwise, the work that HubSpot CRM helps us do is amazing.

What recommendations would you give to someone considering this product?

HubSpot CRM is the tool which i believe will make you multiply your sales quantity and customers will come closer to you. In terms of financial subscriptions, HubSpot CRM is a software worthwhile.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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