What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

88 Likeliness to Recommend

97 Plan to Renew

1
Since last award

79 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
10% Neutral
88% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

84

Marketing Management

81

Customer Service Management

81

Analytics and Reporting

80

Telephony and Call Center Management

79

Quote Contract and Proposal

79

Mobile

74

Vendor Capability Ratings

Average 81

Availability and Quality of Training

83

Ease of Implementation

82

Ease of IT Administration

82

Business Value Created

82

Ease of Data Integration

82

Usability and Intuitiveness

82

Breadth of Features

81

Quality of Features

81

Ease of Customization

80

Vendor Support

79

Product Strategy and Rate of Improvement

78

HubSpot Sales Hub Reviews

Carmine P.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

Great product, gets the job done.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

Great customer support

What is your favorite aspect of this product?

Ease of functionality

What do you dislike most about this product?

Nothing comes to mind

What recommendations would you give to someone considering this product?

Definitely try it out!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mindy R.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Strong functionality despite its low cost

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot is differentiated because it offers a broad range of functions--with low/no cost for the user. Also, HubSpot does a nice job of offering free videos to help one learn how to use the software to its fullest extent.

What is your favorite aspect of this product?

Low/no cost to utilize it.

What do you dislike most about this product?

There is nothing to dislike.

What recommendations would you give to someone considering this product?

Definitely give HubSpot a look. You could pay a lot for a competitor that may or may not offer any additional functionality--or use HubSpot as a low/no cost option that provides virtually all of the contact management capabilities that a business needs.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Tasha E.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Easy to use, could streamline better.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use and aesthetically pleasing

What is your favorite aspect of this product?

The ease of use and ability to train

What do you dislike most about this product?

I fell we could maybe cut out a couple steps

What recommendations would you give to someone considering this product?

Take the time to learn the product so you can make the best informed decision

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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