HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

Karrie B.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Easy to use but may have way features than needed

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot is easy to implement and fairly intuitive to use.

What is your favorite aspect of this product?

My favorite feature is the email sync so that when reviewing a contact all info and emails are all together.

What do you dislike most about this product?

There are lots of features that can be used but feel like they just complicate the process. I am into keeping it simple so many features are not used.

What recommendations would you give to someone considering this product?

HubSpot is easy to use and implement. Don't get bogged down into all it can do or it can be overwhelming. Use what you need and expand to additional features as you need. I wasted too much time building some features out only to realize that I never use them.

Pros

  • Effective Service
  • Helps Innovate
  • Continually Improving Product
  • Reliable

daniel l.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Great interfaz ans easy to use

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Intuitive, not complex, very usefull for the business users.

What is your favorite aspect of this product?

great work flows of the customer journey, great analytics and very easy to use very intuitive

What do you dislike most about this product?

Support, the y said its 24/7 but they dont have clear SLA´s

What recommendations would you give to someone considering this product?

its a great product you can start small and grow with your business growth, ypu should ask for SLA´s in the contract because the support its slow

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Effective Service
  • Less Respectful
  • Less Efficient Service

Mohammad A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Improve sales process and customer service

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

The HubSpot Sales Hub helps small and large businesses manage customer connections and sales processes. It can filter potential consumers so the sales rep can target them effectively. We can track salespeople's activities and so raise sales and corporate revenue. It will also improve the organization's organizational capabilities, allowing the work team to swiftly send an email to all target groups as an advertisement or notification, and follow up if the potential client does not react, increasing the company's new business volume.

What is your favorite aspect of this product?

I enjoy that everything I need is in the prospect's or account's file in Hubspot, so I can search for things quickly. Also, the prospects and tracking email opens/clicks. Our sales team uses Hub Spot CRM to track leads, deals, and prospects. It's a decent tool with decent support. So far, it's the best. I adore Hubspot's user-friendly UI for automating workflows and sequences. I really enjoy how it works with organizing calendar meetings and creating eSignature proposals.

What do you dislike most about this product?

Overall, everything works fine, but it needs greater connectivity with other apps so the user doesn't have to repeat entries and operations, which seems pointless. I also think the mobile app needs to be improved so the user can do more.

What recommendations would you give to someone considering this product?

I recommend using it for its great benefits, as it effectively organizes the sales teams in the organization, and explains a clear work methodology for them, enabling them to follow up on the smallest details with customers, which enables them to increase the ability to target new customers and thus increase sales volume.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular HubSpot Sales Hub Comparisons