HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot Sales Hub Logo Award Winner Product Badge
HubSpot

HubSpot Sales Hub

Composite Score
8.7 /10
CX Score
8.8 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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In Partnership With SelectHub

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Relationship Management - Midmarket category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

2% Negative
9% Neutral
89% Positive

Pros

  • Respectful
  • Reliable
  • Performance Enhancing
  • Fair

Feature Ratings

Average 83

Lead Management

86

Account and Contact Management

85

Collaboration

85

Activity and Workflow Management

85

Sales Management

85

Marketing Management

82

Customer Service Management

81

Analytics and Reporting

81

Telephony and Call Center Management

80

Quote Contract and Proposal

79

Mobile

75

Vendor Capability Ratings

Average 82

Availability and Quality of Training

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

82

Usability and Intuitiveness

82

Ease of Data Integration

82

Breadth of Features

82

Quality of Features

81

Ease of Customization

81

Vendor Support

80

Product Strategy and Rate of Improvement

79

HubSpot Sales Hub Reviews

  • Role: Operations
  • Industry: Machinery
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Great product!

Likeliness to Recommend

9 /10

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Fair

Mary L.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Fantastic product, highly recommended!

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot has helped our business grow with very easy to use sales, marketing and contact data all in one place.

What is your favorite aspect of this product?

How easily all the different bits of data are organized and connected all together.

What do you dislike most about this product?

The HubSpot calling feature needs expanded functionality such as voicemail and a switch board.

What recommendations would you give to someone considering this product?

It''s a great product, spend some time in the HubSpot education centre before trying to set it up. For maximum benefit plan on buying all the components. Maintain a separate phone service or integrate a dedicated phone service as the HubSpot calling feature lacks key functions for a business phone line.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Vendor Management and Renewal
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Very great product to keep up with day-day tasks

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Efficient Service
  • Saves Time
  • Respectful

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