What is HubSpot Sales Hub?
Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Sales Hub?
Pros
- Helps Innovate
- Trustworthy
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Audience Demographics
Anomaly Detection
Conversion Analysis
Customer Journey Modelling
Metadata Management
Real Time Workflow Automation
Audience Segmentation
API Framework
Predictive Analytics
Cross Channel Attribution Analysis
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Vendor Support
Also Featured in...
Lead Management
Score 9.0
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Sales Enablement
Score 8.9
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Sales Engagement Platforms
Score 8.9
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Sales Analytics
Score 8.9
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Customer Relationship Management - Midmarket
Score 8.7
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Customer Relationship Management - Enterprise
Score 8.1
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HubSpot Sales Hub Reviews
Jacob T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
It has a very good integration and priced perfect
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
It is much less priced compared to others
What is your favorite aspect of this product?
Its integration with other applications like Outlook, Zoominfo and much more
What do you dislike most about this product?
The customer support
What recommendations would you give to someone considering this product?
Good to go with
Pros
- Trustworthy
- Respectful
- Fair
- Generous Negotitation
Please tell us why you think this review should be flagged.
Nelson G.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Nov 2023
User Friendly API with Great Data Analytics!
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
The marketing tools: The fact that you are able to create a form such as a Contact us and be able to place that on your website to capture all the warm leads that want to know more about your product is priceless. You can customize it to collect necessary information to help you determine if its a qualified lead or not.
What is your favorite aspect of this product?
Workflow creation! With the create a workflow feature you are able to automate many things within Hubspot or with your integrated softwares, allowing you to simply use it to program how you want everything to flow.
What do you dislike most about this product?
Sequences sometimes get stuck for example I created a 12 step sequence with email and calling with 2day threshold on follow ups. when I come to see the sequence 4 days later I notice the leads from step 1 that never got an answer didn't move to step 2 automatically. I had to create a ticket to move them along in the funnel. Although customer service fixed the issue within 15 mins its a problem that's happened more than once.
What recommendations would you give to someone considering this product?
I highly recommend this product not only to SMB but to large organizations as well. This software would allow you to save some headaches and to delegate work as it acts like an AI with the ability to automate nearly everything! The great Customer support and training is also a big plus if you are new to these types of softwares.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Nisarg P.
- Role: Sales Marketing
- Industry: Electronics
- Involvement: End User of Application
Submitted Nov 2023
Best tool with integrated Sales and Marketing
Likeliness to Recommend
What differentiates HubSpot Sales Hub from other similar products?
- Easy integration of Marketing and Sales team - Outlook and Gmail integration - Ease of adding contacts, prospects, and deals -
What is your favorite aspect of this product?
- Automatically adding contacts from Outlook itself - Email tracking - Reminder and creating task for followups
What do you dislike most about this product?
- Customization based on Industry in the deal - Sales Intelligence - One must use the different portals to identify the specific buyer's persona, their Email IDs, and other details.
What recommendations would you give to someone considering this product?
It's the best tool and CRM for Large and SMEs, You can use your sales contacts data and companies to do email campaigns and other stuff so seamless integration between sales and marketing. Specific for the B2B industry if one wants to do ABMs or industry-based Marketing then its the best go-to tool. The sales side it will help sales reps in notifying for followups and creating tasks that can help in increasing revenue by timely nurturing accounts.
Pros
- Continually Improving Product
- Trustworthy
- Helps Innovate
- Efficient Service
Cons
- Less Productive
- Leverages Incumbent Status
- Less Performance Enhancing
Please tell us why you think this review should be flagged.
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