What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

Filter By

HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 83

Data Visualization

87

Audience Demographics

84

Anomaly Detection

84

Conversion Analysis

83

Customer Journey Modelling

83

Metadata Management

83

Real Time Workflow Automation

82

Audience Segmentation

82

API Framework

82

Predictive Analytics

81

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Implementation

84

Breadth of Features

84

Ease of Data Integration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Customization

78

Vendor Support

78

HubSpot Sales Hub Reviews

Jacob T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

It has a very good integration and priced perfect

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

It is much less priced compared to others

What is your favorite aspect of this product?

Its integration with other applications like Outlook, Zoominfo and much more

What do you dislike most about this product?

The customer support

What recommendations would you give to someone considering this product?

Good to go with

Pros

  • Trustworthy
  • Respectful
  • Fair
  • Generous Negotitation

Nelson G.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

User Friendly API with Great Data Analytics!

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

The marketing tools: The fact that you are able to create a form such as a Contact us and be able to place that on your website to capture all the warm leads that want to know more about your product is priceless. You can customize it to collect necessary information to help you determine if its a qualified lead or not.

What is your favorite aspect of this product?

Workflow creation! With the create a workflow feature you are able to automate many things within Hubspot or with your integrated softwares, allowing you to simply use it to program how you want everything to flow.

What do you dislike most about this product?

Sequences sometimes get stuck for example I created a 12 step sequence with email and calling with 2day threshold on follow ups. when I come to see the sequence 4 days later I notice the leads from step 1 that never got an answer didn't move to step 2 automatically. I had to create a ticket to move them along in the funnel. Although customer service fixed the issue within 15 mins its a problem that's happened more than once.

What recommendations would you give to someone considering this product?

I highly recommend this product not only to SMB but to large organizations as well. This software would allow you to save some headaches and to delegate work as it acts like an AI with the ability to automate nearly everything! The great Customer support and training is also a big plus if you are new to these types of softwares.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Nisarg P.

  • Role: Sales Marketing
  • Industry: Electronics
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Best tool with integrated Sales and Marketing

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

- Easy integration of Marketing and Sales team - Outlook and Gmail integration - Ease of adding contacts, prospects, and deals -

What is your favorite aspect of this product?

- Automatically adding contacts from Outlook itself - Email tracking - Reminder and creating task for followups

What do you dislike most about this product?

- Customization based on Industry in the deal - Sales Intelligence - One must use the different portals to identify the specific buyer's persona, their Email IDs, and other details.

What recommendations would you give to someone considering this product?

It's the best tool and CRM for Large and SMEs, You can use your sales contacts data and companies to do email campaigns and other stuff so seamless integration between sales and marketing. Specific for the B2B industry if one wants to do ABMs or industry-based Marketing then its the best go-to tool. The sales side it will help sales reps in notifying for followups and creating tasks that can help in increasing revenue by timely nurturing accounts.

Pros

  • Continually Improving Product
  • Trustworthy
  • Helps Innovate
  • Efficient Service

Cons

  • Less Productive
  • Leverages Incumbent Status
  • Less Performance Enhancing

Most Popular HubSpot Sales Hub Comparisons