What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Inspires Innovation
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Data Visualization

86

Audience Segmentation

84

Customer Journey Modelling

84

Conversion Analysis

83

Anomaly Detection

83

API Framework

82

Audience Demographics

82

Real Time Workflow Automation

81

Predictive Analytics

80

Metadata Management

80

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Breadth of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Customization

76

Vendor Support

76

HubSpot Sales Hub Reviews

Faraz A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Sep 2024

Good User Experience

Likeliness to Recommend

6 /10

What differentiates HubSpot Sales Hub from other similar products?

I believe the way HubSpot Sales Hub integrates data seamlessly that allows teams to form lasting relationships with prospects is what makes it different from the other similar products.

What is your favorite aspect of this product?

My favorite aspect about this product is the its Lead Management tool. The way it helps in managing all the sales lead at one place.

What do you dislike most about this product?

I don’t the user interface of the product and it is complex and does not tailor to each user’s need.

What recommendations would you give to someone considering this product?

I believe the product is expensive and it’s prices can be brought down to a reasonable point.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lucia M.

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Why HubSpot Sales Hub Is The Best

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

What makes HubSpot Sales Hub unique is that it is very powerful and well equipped. It only makes customer intelligence easy but also handles sales analytics really well

What is your favorite aspect of this product?

The tool offer great sales analytics features. I like the customer intelligence features of this product.

What do you dislike most about this product?

Everything works with HubSpot Sales Hub.

What recommendations would you give to someone considering this product?

For customer intelligence, I recommend HubSpot Sales Hub which also makes sales analytics easy. It solves multiple business problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Ryan C.

  • Role: Sales Marketing
  • Industry: Agriculture
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Nice plataform for startups

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

has traceability, sends e-mails, can provide situational awareness of your entire business operation

What is your favorite aspect of this product?

It has features for customizing and recording information that other software doesn't have

What do you dislike most about this product?

It has a lot of information that needs a lot of training for people to know how to use it.

What recommendations would you give to someone considering this product?

consider the size of your team and the business model of your strategy, focusing on the metrics you want to know about your team

Pros

  • Efficient Service
  • Performance Enhancing
  • Enables Productivity
  • Caring

Cons

  • Commodity Features
  • Vendor Friendly Policies
  • Vendor's Interest First

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