What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Inspires Innovation
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Data Visualization

86

Audience Segmentation

84

Customer Journey Modelling

84

Conversion Analysis

83

Anomaly Detection

83

API Framework

82

Audience Demographics

82

Real Time Workflow Automation

81

Predictive Analytics

80

Metadata Management

80

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Breadth of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Customization

76

Vendor Support

76

HubSpot Sales Hub Reviews

Anton D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to learn, use, and implement

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

the automation of sequences as well as the personalization of bulk emails

What is your favorite aspect of this product?

the personalization

What do you dislike most about this product?

the inability to edit sequences once started

What recommendations would you give to someone considering this product?

join one of their many seminars before using

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Excellent product wins competitors like SF.com

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use is the key here. Simplistic screens and reporting. Very happy. Sometimes simplicity is all a user wants and hubspot delivers!

What is your favorite aspect of this product?

Dealflow and reporting is very clear and wins out against other vena that can often be complex and higher learning curve. Didn’t experience this hubspot!

What do you dislike most about this product?

Nothing else is needed, this is great product and I look forward to using other integrations and features

What recommendations would you give to someone considering this product?

Use of the email integration with sales and front office staff to track the external emails with clients and investors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Sep 2023

Good marketing tool for lead engagement

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Unique Features

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