What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details


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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 83

Data Visualization

87

Audience Demographics

84

Anomaly Detection

84

Conversion Analysis

83

Customer Journey Modelling

83

Metadata Management

83

Real Time Workflow Automation

82

Audience Segmentation

82

API Framework

82

Predictive Analytics

81

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Implementation

84

Breadth of Features

84

Ease of Data Integration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Customization

78

Vendor Support

78

HubSpot Sales Hub Reviews

James E.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Great CRM & Great Marketing tool.

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

HubSpot Sales Hub offers a range of tools that differentiates them from their competitors. These tools include email templates, automated email sequences, embedded video links, and tracked document links. All of which I use on a day-to-day. HubSpot also allows users to create personalized meeting links, so prospects can book time directly with me based on their availability and is much more efficient then going back on fourth over email.

What is your favorite aspect of this product?

My favoutite aspect of the product is the ability to build out sales sequences. I can create a sequence to include both tasks and specific emails, of which I can create using email templates. By doing so I can focus on performing my activities without the need to have high level of manual work. A great example if the fact that emails are automatically sent and tracked, without the need for manual creation. This feature alone saves me time on a daily basis.

What do you dislike most about this product?

My dislikes in relation to HubSpot Sales Hub is the need for third party extensions to track phone calls. This would mean the business would have to purchase additional software and change the Telephony system. I would like to see a automation with our current solution used, or the ability to automate with any telephony solution.

What recommendations would you give to someone considering this product?

If any business is looking to adopt a innovative CRM solution that is cost-efficient an can be highly customized to your needs I would suggest would highly recommend HubSpot Sales Hub as both a CRM solution and marketing solution.

Pros

  • Trustworthy
  • Efficient Service
  • Caring
  • Saves Time

irfan s.

  • Role: C-Level
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

"My sales work was made more efficient."

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

It is a flexible and effective solution for managing different business processes because of its easy-to-use design and smooth connectivity with third-party apps.

What is your favorite aspect of this product?

Building and managing email campaigns, nurturing leads, and automating workflows are all extremely simple for me in one location, which helps me increase lead conversion rates and optimize marketing efforts.

What do you dislike most about this product?

The templates for email campaigns are really simple.

What recommendations would you give to someone considering this product?

It's really easy; just make sure you're utilizing all of its automation features and integrations.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Craig F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

HubSpot Sales Hub is a fantastic program.

Likeliness to Recommend

7 /10

What differentiates HubSpot Sales Hub from other similar products?

What sets it apart from competing systems is the way it streamlines and consolidates the sales process for maximum efficiency.

What is your favorite aspect of this product?

If you're new to the platform, you'll have no problem navigating HubSpot because of how easy it is. Their customer service is very good, they usually respond to questions and concerns in less than 24 hours.

What do you dislike most about this product?

The tool could be a bit of a pain to use at first, but it's fantastic once you get the hang of it.

What recommendations would you give to someone considering this product?

Due of its user-friendliness, I recommend this program. Streamlined design with easy access to menu items.

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Efficient Service

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