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HubSpot Sales Hub
8.7 /10

What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

Company Details

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
10% Neutral
90% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Respectful
  • Friendly Negotiation

Feature Ratings

Average 83

Data Visualization

87

Audience Demographics

84

Anomaly Detection

84

Conversion Analysis

83

Customer Journey Modelling

83

Metadata Management

83

Real Time Workflow Automation

82

Audience Segmentation

82

API Framework

82

Predictive Analytics

81

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 82

Business Value Created

86

Quality of Features

84

Ease of Implementation

84

Breadth of Features

84

Ease of Data Integration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

80

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Customization

78

Vendor Support

78

Also Featured in...

Lead Management

Score 9.0

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Enablement

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Engagement Platforms

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Sales Analytics

Score 8.9

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Midmarket

Score 8.7

View HubSpot Sales Hub in this category (opens in a new tab)

Customer Relationship Management - Enterprise

Score 8.1

View HubSpot Sales Hub in this category (opens in a new tab)

HubSpot Sales Hub Reviews

Priya L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

My sales warrior

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Its is much better CRM for this price point, i would say its one of the best CRM to go with for this price point and 20% HIGHER

What is your favorite aspect of this product?

It has other products like Hub spot Marketing, Hub spot Operations, using all together can improve the business

What do you dislike most about this product?

The customer support is quite un satisfied

What recommendations would you give to someone considering this product?

If you have a team size of 200 or less this is the best

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

Anton D.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2023

Easy to learn, use, and implement

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

the automation of sequences as well as the personalization of bulk emails

What is your favorite aspect of this product?

the personalization

What do you dislike most about this product?

the inability to edit sequences once started

What recommendations would you give to someone considering this product?

join one of their many seminars before using

Pros

  • Helps Innovate
  • Reliable
  • Saves Time
  • Respectful

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Excellent product wins competitors like SF.com

Likeliness to Recommend

10 /10

What differentiates HubSpot Sales Hub from other similar products?

Ease of use is the key here. Simplistic screens and reporting. Very happy. Sometimes simplicity is all a user wants and hubspot delivers!

What is your favorite aspect of this product?

Dealflow and reporting is very clear and wins out against other vena that can often be complex and higher learning curve. Didn’t experience this hubspot!

What do you dislike most about this product?

Nothing else is needed, this is great product and I look forward to using other integrations and features

What recommendations would you give to someone considering this product?

Use of the email integration with sales and front office staff to track the external emails with clients and investors

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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