What is HubSpot Sales Hub?

Easy-to-adopt sales software that leverages AI to build pipelines and close deals. Hubspot Sales Hub eliminates friction by bringing all your tools and data together on one easy-to-use, powerful CRM platform your whole team will love. Sales Hub empowers sales teams to index on quality over quantity. It equips them with both the connected tools they need to regain productivity and the context they need to deepen customer connections.

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Awards & Recognition

HubSpot Sales Hub won the following awards in the Customer Intelligence category

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HubSpot Sales Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Sales Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Sales Hub?

0% Negative
12% Neutral
88% Positive

Pros

  • Helps Innovate
  • Inspires Innovation
  • Trustworthy
  • Respectful

Feature Ratings

Average 83

Data Visualization

86

Audience Segmentation

84

Customer Journey Modelling

84

Conversion Analysis

83

Anomaly Detection

83

API Framework

82

Audience Demographics

82

Real Time Workflow Automation

81

Predictive Analytics

80

Metadata Management

80

Cross Channel Attribution Analysis

80

Vendor Capability Ratings

Average 81

Business Value Created

85

Quality of Features

84

Breadth of Features

83

Ease of Implementation

82

Ease of Data Integration

82

Availability and Quality of Training

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

78

Ease of Customization

76

Vendor Support

76

HubSpot Sales Hub Reviews

Ruby G.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Comprehensive Sales Platform for Growing Teams

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

I've been using HubSpot Sales Hub for over a year, and it has become an integral part of our sales process. It’s a highly effective tool that helps streamline communication with prospects, manage leads, and track deals, all in one user-friendly platform. Whether you’re a small business or a growing sales team, HubSpot Sales Hub offers the features needed to improve efficiency and close more deals.

What is your favorite aspect of this product?

What stands out the most about HubSpot Sales Hub is its ease of use and comprehensive feature set. The built-in CRM, email tracking, and automation tools make managing prospects and deals seamless. The real-time notifications for when a prospect opens an email or visits our website have been invaluable for timely follow-ups. I also appreciate the detailed reporting and dashboard, which provide clear insights into our sales pipeline and team performance. The ability to integrate with other tools like Gmail, LinkedIn, and Slack makes it even more powerful.

What do you dislike most about this product?

One downside is that while the free version is quite robust, some advanced features are only available in higher-tier plans, which might be costly for small businesses. Additionally, the reporting could offer more customization options, especially for sales managers who need specific metrics for performance tracking.

What recommendations would you give to someone considering this product?

HubSpot Sales Hub has streamlined our sales process from lead generation to deal closure. The combination of its CRM, automation, and real-time insights has made it easier to manage relationships with prospects and close deals faster. I would highly recommend it for any business looking for a comprehensive, all-in-one sales platform that scales with their growth.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Caring

Vivek k.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

streamlined my sales work.

Likeliness to Recommend

8 /10

What differentiates HubSpot Sales Hub from other similar products?

hubspot is easier to use than the other CRMs i looked at.

What is your favorite aspect of this product?

helpful features include live chat and keeping track of contacts with customers. using the new tools for making predictions is advantageous.

What do you dislike most about this product?

the price is high for the extra functions, and there are bugs from time to time.

What recommendations would you give to someone considering this product?

if you can afford it, it can really help your sales.

Pros

  • Performance Enhancing
  • Trustworthy
  • Efficient Service
  • Effective Service

Elvis C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

To enhance customer communication.

Likeliness to Recommend

9 /10

What differentiates HubSpot Sales Hub from other similar products?

Salespeople can focus on strategy and closing deals when they spend less time on manual, repetitive tasks. By monitoring emails and notifications, you can get up-to-date information. Provides quick information about potential customers' interests.

What is your favorite aspect of this product?

HubSpot Sales Hub is a good tool for automating repetitive operations like scheduling meetings, sending follow-up emails, and setting reminders. Sales staff can access information easily if I organize current and potential customer information in a CRM (Customer Relationship Management).

What do you dislike most about this product?

Working with HubSpot Sales Hub is fantastic and error-free.

What recommendations would you give to someone considering this product?

For tracking and monitoring the sales opportunity process from initial contact to closing, I suggest using HubSpot Sales Hub.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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