Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
Hootsuite Social Media Management Enterprise Logo Award Winner Product Badge
HootSuite

Hootsuite Social Media Management Enterprise

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Hootsuite Social Media Management Enterprise
8.3 /10

What is Hootsuite Social Media Management Enterprise?

Manage social networks, schedule messages, engage your audiences, and measure ROI right from the dashboard. With Hootsuite, users can schedule posts across multiple social networks (including Instagram, TikTok, Twitter, Facebook, LinkedIn, Pinterest, and YouTube ), manage organic and paid social content together, keep track of customer conversations, and gain actionable real-time insights from social media to make critical business decisions from one dashboard.

Company Details


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Awards & Recognition

Hootsuite Social Media Management Enterprise won the following awards in the Social Media Monitoring category

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Hootsuite Social Media Management Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Hootsuite Social Media Management Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

89 Plan to Renew

85 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
90%
Conflict Resolution:
93%
Strategy & Innovation:
89%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Hootsuite Social Media Management Enterprise?

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8% Negative
1% Neutral
91% Positive

Pros

  • Efficient Service
  • Respectful
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 87

Social Media Channel Integration Inbound

90

Competitor Tracking

89

Collaboration

89

Dashboards and Reporting

89

Visual Analytics

88

Publishing

88

Audience Segmentation

86

Influencer Identification

85

Sentiment Analysis

83

Vendor Capability Ratings

Average 86

Ease of Implementation

90

Business Value Created

88

Ease of IT Administration

87

Quality of Features

87

Breadth of Features

86

Availability and Quality of Training

86

Usability and Intuitiveness

85

Ease of Customization

85

Ease of Data Integration

84

Vendor Support

84

Product Strategy and Rate of Improvement

84

Hootsuite Social Media Management Enterprise Reviews

Becky J.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2025

Optimizing Brand Presence with Hootsuite.

Likeliness to Recommend

10 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

It has one of the best features called Hootsuite Amplify, through which employees can share approved content on their personal social media profiles. This increases the brand’s reach and trustworthiness, and therefore a useful tool for companies seeking to enhance their corporate online presence.

What is your favorite aspect of this product?

It has a very sophisticated suite of analytics that can tell you a lot about the effectiveness of your campaign, who your audience is, and what your posts are doing. Businesses can use this data to tune their strategies and can know whether their social media efforts are meeting important business objectives or not.

What do you dislike most about this product?

A problem with the Enterprise plan is that it may be cost-prohibitive for smaller companies or startups that have restricted funds. Although it offers powerful features, the investment may not be easy to justify for businesses that do not need all the capabilities extended by it.

What recommendations would you give to someone considering this product?

For businesses with more simple social media management requirements, you may want to consider something like Buffer or Sprout Social instead. These alternatives offer basic but necessary scheduling and engagement features, without the complexity—and price—of an enterprise-level platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jorge A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Manage your social networks efficiently.

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Its extensive programming capability and sophisticated platform integration set it apart from competing products.

What is your favorite aspect of this product?

Because it allows me to manage multiple social media accounts from a single platform, I like Hootsuite Social Media Management Enterprise. It makes it easy to prepare and produce content automatically across multiple platforms and at different times. I can track trends and discussions that are relevant to your brand in real time.

What do you dislike most about this product?

For novice or non-technical users, the interface may be a little challenging to utilize.

What recommendations would you give to someone considering this product?

As a great tool for centralizing social media administration and optimizing campaigns, I suggest Hootsuite Social Media administration Enterprise.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avilash B.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

"Great for Social Management, Limited Analytics

Likeliness to Recommend

9 /10

What differentiates Hootsuite Social Media Management Enterprise from other similar products?

Hootsuite Enterprise excels with unlimited post scheduling, custom analytics, competitive benchmarking, a unified social inbox, team roles and permissions, streamlined approval workflows, and single sign-on. It's a robust tool for large organizations aiming to enhance social media management.

What is your favorite aspect of this product?

I love how it combines multiple social media management tools into one platform. The ability to seamlessly switch between different social accounts, schedule posts, and get analytics all in one place makes it incredibly efficient. It’s a real time-saver and keeps everything organized.

What do you dislike most about this product?

Nothin as such, only thing i dislike will the increasing rate although increasing it for a couple of months now due to its amazing features.

What recommendations would you give to someone considering this product?

First, assess your specific needs and see how Hootsuite's features align with them. Take advantage of the trial period to explore its capabilities. That's it.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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