Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 86

Analytics and Reporting

88

Device and Browser Analytics

87

Data Management

87

Marketing Analytics

86

Audience Segmentation

86

Data Warehousing

86

Conversion Analysis

86

Data Analysis and Survey Function

85

API Framework

84

Data Integrity

84

Mobile Functionality

84

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of Customization

82

Vendor Support

79

Google Analytics Reviews

Mohini T.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Incredible, quick and versatile analytics software

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It helps me to choose and select the data with reports, insights, and analytics based on the customization made by the user with graphical and visual reports. Also, it helps in identifying the traffic according to the regions, genders, interests, etc, Using which we can promote and create the new marketing campaign with the inbuilt templates. It is one of the best tools in the market.

What is your favorite aspect of this product?

Live analysis of the visitors over the product and website tracking is one of the finest features of this software. Using this feature, we can track the live activities with their location, the number of clicks, the most visited pages ad much more. The tracking and tracking features are totally outstanding.

What do you dislike most about this product?

It is a very vast software having lots of features and takes a lot of time to learn all of them and use them with full potential. Complexity in implementing custom metrics. UI is a little messy and needs to be more organized.

What recommendations would you give to someone considering this product?

I would recommend Google Analytics to those who are looking for the accuracy n reports and the exact reports for the tracking of their marketing and sales campaign with det

Pros

  • Efficient Service
  • Fair
  • Altruistic
  • Client's Interest First

Cons

  • Less Productive
  • Wastes Time
  • Vendor Friendly Policies

Ankit S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best analysis platform to track and manage SEO

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The fantastic Ui and UX make it different from other alternatives. the learning curve for understanding its features gives a great experience. Also, the format of proving the records and data in different ways with visualization as well as one of the impressive features.

What is your favorite aspect of this product?

The web traffic tracking with detailed reports and insights by proving the information of visitors with their clicks and location details as well. Also, it helps in improving the ranking of the website to make it appear at the top of the search. The traffic can be monitored in real-time.

What do you dislike most about this product?

Sometimes it lags a little during the multiple tabs opens at the same time and uses more than one feature. Also, data accuracy is an issue that occurs in some data records and insights. Also, the update and final release of the

What recommendations would you give to someone considering this product?

It is one of the finest tools for analyzing and tracking product and marketing campaigns better than any other alternative. Also, it is user-friendly and easy to operate with a good learning curve.

Pros

  • Continually Improving Product
  • Trustworthy
  • Unique Features
  • Efficient Service

Cons

  • Less Reliable
  • Less Caring
  • Less Fair

Gabriela V.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Unlike other tools, we can say that this tool is very useful because it allows you to know your audience down to the last detail: country of visit, duration of session, browser used, most visited pages.

What is your favorite aspect of this product?

What I like the most about this tool is that I can target a better audience of customers, their locations, interests and many more. In addition to that I love the amount of information that this tool gives you about the users that interact with your business.

What do you dislike most about this product?

In my very personal opinion, I can say that I have not found any fault with this tool, rather I am very comfortable with this product, so I am very happy with it.

What recommendations would you give to someone considering this product?

We can recommend this product for many reasons, but we can recommend it the most because its user interface is one of the best.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Inspires Innovation

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