Product Analytics Software

Product Analytics

What is Product Analytics Software?

Product Analytics software monitors, collects, and reports data regarding user activity and behavior from device use including time spent, click-rate, user exit points, segmentation by user attributes, and device used which can be leveraged by organizations to gain insights into customer demographics, and product success.

Common Features

  • Analytics and Reporting
  • Data Analysis and Survey Function
  • Marketing Analytics
  • Mobile Functionality
  • Data Management
  • API Framework
  • Audience Segmentation
  • Conversion Analysis
  • Data Integrity
  • Data Warehousing
  • Device and Browser Analytics

Top Product Analytics Software

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

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Products: 13
Next Award: Jan 2025

Top Product Analytics Software 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Composite Score
9.0 /10
CX Score
9.3 /10

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Pros

  • Performance Enhancing
  • Respectful
  • Enables Productivity
  • Trustworthy
Badge Winner
Badge Winner
Adobe Systems

Adobe Analytics

Composite Score
8.5 /10
CX Score
8.7 /10

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Continually Improving Product
  • Inspires Innovation
Badge Winner
Badge Winner
Composite Score
8.4 /10
CX Score
8.7 /10

Use Firebase products together to solve complex challenges and optimize your app experience. Personalize your onboarding flow, grow user engagement, or add new functionality with Firebase. Firebase provides detailed documentation and cross-platform SDKs to help you build and ship apps on Android, iOS, the web, C++, and Unity.

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Pros

  • Enables Productivity
  • Reliable
  • Helps Innovate
  • Performance Enhancing
Badge Winner
Badge Winner
Pendo.io, Inc.

Pendo

Composite Score
8.4 /10
CX Score
8.7 /10

Pendo is an all-in-one platform for breakthrough digital experiences. This integrated suite of product management and digital adoption tools brings analytics, in-app guides, and feedback into one place so you can make informed decisions, take action on your data, and drive business outcomes. Whether you build software, manage schools, or sell screwdrivers, Pendo improves the products your customers rely on.

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Pros

  • Reliable
  • Inspires Innovation
  • Helps Innovate
  • Trustworthy
Badge Winner
Badge Winner
MoEngage Inc

MoEngage

Composite Score
8.3 /10
CX Score
8.4 /10

MoEngage is an intelligent customer engagement platform for the customer-obsessed marketer. We help you delight your customers and retain them for longer. With MoEngage you can analyze customer behavior and engage them with personalized communication across the web, mobile, and email. MoEngage is a full-stack solution consisting of powerful customer analytics, AI-powered customer journey orchestration, and personalization - in one dashboard.

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Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Helps Innovate

Cons

  • Less Generous
Mixpanel

Mixpanel

Composite Score
8.0 /10
CX Score
8.3 /10

Mixpanel's event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products.

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Pros

  • Performance Enhancing
  • Enables Productivity
  • Saves Time
  • Effective Service
Badge Winner
Badge Winner
Composite Score
7.9 /10
CX Score
7.9 /10

Smartlook is a comprehensive product analytics & visual user insights tool. It is the only combined quantitative + qualitative analytics platform that’s actually easy for growing teams to set up and adopt.

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Pros

  • Client Friendly Policies
  • Altruistic
  • Appreciates Incumbent Status
  • Performance Enhancing
AppsFlyer

AppsFlyer

Composite Score
7.8 /10
CX Score
7.9 /10

AppsFlyer empowers marketers to grow their business and innovate with a suite of comprehensive measurement and analytics solutions. Built around privacy by design, AppsFlyer takes a customer-centric approach to help 12,000+ brands and 10,000+ technology partners make better business decisions every day.

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Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Efficient Service
Badge Winner
Composite Score
7.7 /10
CX Score
7.7 /10

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

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Pros

  • Performance Enhancing
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Cons

  • Vendor's Interest First
WalkMe

WalkMe

Composite Score
7.5 /10
CX Score
7.5 /10

WalkMe’s Digital Adoption Platform (DAP) is a no-code software platform that enables organizations to measure, drive, and act to ultimately maximize the impact of their digital transformation and accelerate the return on their software investment.

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Pros

  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies
  • Continually Improving Product