Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
9.0 /10
CX Score
9.3 /10
Google Analytics
9.0 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Product Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
3% Neutral
96% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Helps Innovate

Feature Ratings

Average 86

Analytics and Reporting

88

Device and Browser Analytics

87

Data Management

87

Marketing Analytics

86

Audience Segmentation

86

Data Warehousing

86

Conversion Analysis

86

Data Analysis and Survey Function

85

API Framework

84

Data Integrity

84

Mobile Functionality

84

Vendor Capability Ratings

Average 84

Business Value Created

87

Ease of Implementation

86

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

83

Usability and Intuitiveness

83

Ease of Customization

82

Vendor Support

79

Google Analytics Reviews

Sarah Z.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Google Analytics is best.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

One of the features of Google Analytics that I find appealing is its ability to track and measure website traffic and user behavior. The app provides a variety of information and metrics, including page views, sessions, user demographics, and conversion rates, which can help organizations determine how well their website is performing. The ability to design unique reports and dashboards is another feature that consumers often find useful.

What is your favorite aspect of this product?

One of Google Analytics’ biggest characteristics is the flexibility and depth of its findings. Whether we’re small business owners looking to track essential website data or marketing professionals looking to analyze user behavior and conversion rates, Google Analytics has a wide selection of features and tools to suit our needs. It’s an invaluable tool for boosting our web visibility and achieving our business objectives.

What do you dislike most about this product?

One of the problems with Google Analytics is the steep learning curve. Although the platform offers a wealth of data and insights, it can be challenging for new users to understand and navigate. People without prior knowledge of web analytics may not be familiar with some of the language and concepts, and the user interface (UI) can be difficult to understand.

What recommendations would you give to someone considering this product?

Businesses can gain a more complete understanding of their online marketing efforts by integrating Google Analytics with other products and platforms like Google Ads and Google Tag Manager. Google Analytics is a robust and feature-rich tool that businesses use frequently to track and comprehend the performance of their websites and user behaviour.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

Alejandro G.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Google a very good effective solution

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

But what really makes Google Analytics Cloud stand out from other data analytics tools is its seamless integration with other Google tools, like Google Ads and Google Data Studio. This integration allows us a unified view of our data, which helps us have a better understanding of the overall performance of our marketing campaigns.

What is your favorite aspect of this product?

What I like best about Google Analytics Cloud is its easy-to-use interface and its ability to display real-time charts and visualizations. This allows us to make fast decisions based on real-time data.

What do you dislike most about this product?

As for the things I don't like, I would say that some of its advanced features can be a bit overwhelming for those who are just starting out and unfamiliar with data analysis. However, this can easily be overcome by making use of the wide variety of tutorials and resources available online.

What recommendations would you give to someone considering this product?

Overall, I would recommend Google Analytics Cloud to any marketer looking for an easy-to-use and reliable data analytics tool. Its integration capabilities, intuitive interface, and ability to display real-time data make this tool an ideal choice for any business looking to improve its online performance.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Ankit D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Nice product from google

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

I like the UI from the google than other tools, it is easy to understand.

What is your favorite aspect of this product?

the tabular mode is good as compared to other tools and hence for the same Google is good in working on the data

What do you dislike most about this product?

The main thing i dislike about the Google analystics is the load time taken to load the data and hence for the same it consumes a lot of time.

What recommendations would you give to someone considering this product?

I would recommend on this surely.

Pros

  • Inspires Innovation
  • Client Friendly Policies
  • Helps Innovate
  • Trustworthy

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