Google Analytics
9.0 /10

What is Google Analytics?

Get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Helps Innovate
  • Enables Productivity

Feature Ratings

Average 86

Device and Browser Analytics

88

Audience Segmentation

88

Audience Demographics

87

Conversion Analysis

87

Paid Search Integration

87

Search Engine Optimization

86

Data Visualization

86

Customer Value Analysis

85

Customer Journey Modelling

84

Social Media Analytics

84

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

88

Quality of Features

86

Breadth of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Ease of Customization

82

Usability and Intuitiveness

82

Availability and Quality of Training

81

Vendor Support

77

Google Analytics Reviews

Carmealy M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

it is very easy to track website performance

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics par excellence has been more precise with tracking the ROI of the social content that is taught in the company, thus being able to monitor the trends of the traffic that is generated from the variety of promotions and within the main website. This tracking allows me any type of traffic data to be able to develop strategies and/or make any changes for clients.

What is your favorite aspect of this product?

It provides valuable information in detail for digital marketing, generating clear reports, thus being able to set objectives on what customers are looking for. I can integrate it with electronic commerce making this a powerful tool since I can offer some type of promotion that allows to attract more customers. It is easy to learn, the platform is very simple, although there are quite a few training courses on the web in case you want to get the most out of it. In summary, with Google Analytics you can track and track all the interactions of your website, being able to consult and measure all sources of traffic, such as attributions, etc.

What do you dislike most about this product?

The interface has been very similar to previous versions, therefore the way in which Google Analytics presents its platform with tools has not changed much, this is a bit disappointing since there are more tools on the market with more updated functions of greater utility. However I use this platform due to its simplicity.

What recommendations would you give to someone considering this product?

I recommend Google Analytics for the simplicity of analyzing your website traffic. Google is part of the majority of the internet and is a most used search engine so if you want to obtain more precise data this tool is your best option. I recommend testing the platform first before making a full deployment as getting the most out of it can yield good results.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Stella O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

It has excellent data monitoring features

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Being within the sales department I have had to solve several problems that this field requires and with Google Analytics I have been able to solve those problems. With this platform you can measure the performance of the sales pages, be able to analyze and monitor organic traffic, thus knowing if it is improving or not and other demographic data that allows me to have diverse information to improve my sales.

What is your favorite aspect of this product?

It provides a detailed tool of the visitors on the website and also the traffic in real time. With Google Analytics you can measure the performance of the destination website and which page is being converted or not. The quality of a website's content can be measured to determine which content attracts people or not. This platform can be connected to Google ads in which you can also track how many people are reaching the ad and what direct impact they are giving to sales.

What do you dislike most about this product?

There is a logic flaw in the data analysis where the total number of users appears in a column, which does not match even close to the numbers that are analyzed manually. They should be integrated with the search console in order to have all the tools in one place and speed up the work process.

What recommendations would you give to someone considering this product?

I recommend this platform both to people who develop websites as well as people who perform data analysis with in my case of sales or other departments such as marketing. Google Analytics can be very complete with a very friendly control panel that adapts to any type of user who has experience or not.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Andrea L M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2020

Excellent handling of the statistics of a web page

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

One of the things that differentiate Google Analytics from other analysis platforms is the fact that these platforms have immediate connectivity with other Google services, it has a very wide network with which all the information collected can be exported. Google Analytics and make sharing this information much easier. I am very grateful to Google Analytics for having this great synchronization with the other services for sharing the obtained analyzes.

What is your favorite aspect of this product?

I really like that Google Analytics has the ability to show results and statistics in real time about any movement on our website. Currently, we use Google Analytics to measure the traffic and impressions we have on our website, in order to have an exact amount of how many customers we have captured. Google Analytics offers me a panel that is constantly updated, so doing all kinds of graphical analysis and making modifications to the statistics is easier because it is faster.

What do you dislike most about this product?

The only thing I don't like about Google Analytics is its difficulty in updating the data obtained in real time, from the mobile phone application. This application is really optimized, it offers a very good and fluid service, however, when viewing the data obtained, there is a little delay in updating these statistics. I would like this App to have the ability to work in real time like its version for computers.

What recommendations would you give to someone considering this product?

Google Analytics has a striking system with which each company will have the ability to add constant monitoring of the movement or growth they have on their website or blog. Google Analytics is really easy to use, it adds a perfect synchronization with other Google services, which means that the information obtained on the web page can be transmitted or shared with colleagues in a company.

Pros

  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Unique Features

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