Website Analytics Tools

Website Analytics

What is Website Analytics Tools?

The analysis of website data in order to optimize web activity. This provides a tailored online service delivery, including targeted advertising, leads generation, and demographic information of website visitors.

Common Features

  • Audience Segmentation
  • Data Visualization
  • Audience Demographics
  • API Framework
  • Device and Browser Analytics
  • Paid Search Integration
  • Search Engine Optimization
  • Social Media Analytics
  • Conversion Analysis
  • Customer Journey Modelling
  • Customer Value Analysis

Top Website Analytics Tools

2024 Data Quadrant Awards

2024 Emotional Footprint Awards

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Data Quadrant Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards highlight software products that excel in terms of features, vendor capabilities, and customer relationships, earning them the highest overall rankings.

At SoftwareReviews, we take pride in recognizing excellence. Each year, we present the Emotional Footprint Awards to top-performing software products based solely on authentic user reviews, without any paid placements or analyst opinions. These awards shine a spotlight on software vendors who excel in crafting and nurturing strong customer relationships.

Switch to Emotional Footprint
Products: 11
Next Award: Mar 2025

Top Website Analytics Tools 2024

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

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Composite Score
8.9 /10
CX Score
9.2 /10

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Helps Innovate
Badge Winner
Badge Winner
Composite Score
8.9 /10
CX Score
9.1 /10

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

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Pros

  • Performance Enhancing
  • Reliable
  • Security Protects
  • Respectful
Badge Winner
Badge Winner
Semrush

Semrush

Composite Score
8.8 /10
CX Score
9.0 /10

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

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Pros

  • Efficient Service
  • Acts with Integrity
  • Performance Enhancing
  • Trustworthy
Badge Winner
Badge Winner
Matomo

Matomo

Composite Score
8.7 /10
CX Score
8.9 /10

Matomo is a downloadable, open source (GPL licensed) web analytics software program. It provides you with detailed reports on your website visitors: the search engines and keywords they used, the language they speak, your popular pages and that gives you 100% data ownership.

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Pros

  • Altruistic
  • Security Protects
  • Trustworthy
  • Client Friendly Policies
Dynatrace

Dynatrace

Composite Score
8.5 /10
CX Score
9.0 /10

The Dynatrace platform unifies observability, business, and security data at a massive scale (Grail) with continually updated topology and dependency mapping (Smartscape) to capture and retain full-stack data context. It leverages hypermodal AI (Davis), combining predictive AI to anticipate future behaviors, causal AI to deliver precise answers and intelligent automation, and generative AI to automatically provide recommendations, create suggested workflows or dashboards, and let people use natural language to explore, solve, and complete tasks.

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Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
Badge Winner
Adobe Systems

Adobe Analytics

Composite Score
8.5 /10
CX Score
8.9 /10

It might be a campaign that’s underperforming. Or you need to know which content will inspire your customer. Maybe you just want time to look for the insights that really matter — the ones only you can find. Whatever the challenge — from basic web tracking to creating a culture of insight where data is infused into every action on every team — Adobe Analytics can help.

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Pros

  • Respectful
  • Efficient Service
  • Helps Innovate
  • Enables Productivity
Badge Winner
Badge Winner
Hotjar

Hotjar

Composite Score
8.4 /10
CX Score
8.5 /10

Hotjar is a behavior analytics and product experience insights service that helps you empathize and understand your users, and get their feedback through tools like heatmaps, session recordings, and surveys. Hotjar complements the data and insights you get from traditional web analytics tools like Google Analytics. It’s an industry-leading and easy-to-use service that combines user behavior analysis, product experience insights, and website feedback tools to help you understand what’s actually happening on your site, what your users care about, and what they have to say.

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Pros

  • Transparent
  • Performance Enhancing
  • Inspires Innovation
  • Helps Innovate
Badge Winner
Composite Score
8.3 /10
CX Score
8.7 /10

Amplitude Analytics gives you intelligent insight into customer behaviour and enables your teams to instantly answer both simple and complex questions - from measuring baseline metrics to understanding, exploring, learning and predicting what will happen next. Amplitude unites all your data with behavioral analytics and AI automation for an easier way to build your best product.

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Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Fair
Badge Winner
Mixpanel

Mixpanel

Composite Score
8.2 /10
CX Score
8.4 /10

Mixpanel's event-based tracking solution gives product teams the ability to gain insights into how to best acquire, convert, and retain their users across web and mobile platforms. Powerful, flexible, and easy-to-use, Mixpanel enables teams to learn from their user data and innovate rapidly in creating winning products.

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Pros

  • Respectful
  • Transparent
  • Helps Innovate
  • Effective Service
Badge Winner
Mouseflow

Mouseflow

Composite Score
7.8 /10
CX Score
8.0 /10

Mouseflow lets you replay the full visitor experience to identify pain points, boost conversions, and optimize your site. This is done by session replay, heatmap and track of all clicks, mouse movements, scrolls, engagement, form fills and much more.

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Pros

  • Efficient Service
  • Fair
  • Reliable
  • Enables Productivity