Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 86

Audience Segmentation

87

Device and Browser Analytics

87

Audience Demographics

86

Paid Search Integration

86

Conversion Analysis

86

Data Visualization

86

Search Engine Optimization

86

Customer Value Analysis

85

Customer Journey Modelling

83

Social Media Analytics

83

API Framework

82

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

86

Quality of Features

86

Ease of Implementation

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Ease of IT Administration

83

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

RAJ K.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Analytics at its best

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

We can easily get the data of the users who are interacting with the website, thus it makes easy to proceed with any decision.

What is your favorite aspect of this product?

The best part is that every detail about our sales site can be monitored. It also validates the performance as well.

What do you dislike most about this product?

The mobile app can be improved for on the go work.

What recommendations would you give to someone considering this product?

All in all a good application one should rely on it.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service
  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2022

You will find all the data that you need

Likeliness to Recommend

8 /10

Pros

  • Performance Enhancing
  • Unique Features
  • Helps Innovate
  • Continually Improving Product

Andres P.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Google Analytics is the best platform

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

This tool is quite complete to know the behavior of users of our website. It gives us a detailed analysis of all the movements made inside and outside our platform. Which is perfect to know what content to provide them and that they are interested in our products.

What is your favorite aspect of this product?

With this software we have been able to know everything about our website, how many visitors it has per month, which are the competitors of our site, what people are looking for and thus be able to attract more users to our growing website. It has been very useful to improve our seo.

What do you dislike most about this product?

The tool can be quite overwhelming and heavy to the eye at first, because of the amount of data, information and functions it has, but once you become familiar with all the fields, you can get the most out of it. Its interface could be more intuitive.

What recommendations would you give to someone considering this product?

A highly recommended software to know the movement of web pages, both their own and those of competitors, to know what the public is looking for and wants brands, to improve the seo and thus get to position itself in the best way in the most important search engine on the internet.

Pros

  • Continually Improving Product
  • Trustworthy
  • Inspires Innovation
  • Saves Time

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