What is Gong?
Gong is a revenue intelligence platform for B2B sales teams. It helps you close more deals by shining the light on your team’s sales conversations. It records, transcribes, and analyzes all sales calls so you can drive sales effectiveness across your entire team.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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98 Likeliness to Recommend
1
Since last award
94 Plan to Renew
1
Since last award
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Gong?
Pros
- Reliable
- Trustworthy
- Unique Features
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Scenario Analysis
Dashboard
Visual Pipeline Monitoring
Predictive Sales Forecasting
Data Ingestion and Interoperability
Artificial Intelligence-Based Insights
Collaboration
Territory Analytics and Management
Predictive Time-Series Reporting & Analytics
Pipeline Planning
Intelligent Alerts and Notifications
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of IT Administration
Business Value Created
Ease of Data Integration
Ease of Implementation
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
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Gong Reviews
Danny L.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Amazing product!
Likeliness to Recommend
What differentiates Gong from other similar products?
It creates actionable insights based on conversations with leads
What is your favorite aspect of this product?
The call transcribing feature and searchable function
What do you dislike most about this product?
Nothing I disliked
What recommendations would you give to someone considering this product?
Make the most of the insights given by Gong
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Kelsey T.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2024
I love Gong and think it's great for training
Likeliness to Recommend
What differentiates Gong from other similar products?
I've only ever used Gong but I really like it.
What is your favorite aspect of this product?
Training purposes for listening to calls
What do you dislike most about this product?
sometimes the AI features seemed off.
What recommendations would you give to someone considering this product?
Use all the features and talk to your managers about reviewing the calls together.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Jan 2024
Easy to use
Likeliness to Recommend
Pros
- Continually Improving Product
- Effective Service
- Caring
- Respectful
Cons
- Vendor's Interest First
Please tell us why you think this review should be flagged.
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