In Partnership With SelectHub
What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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In Partnership With SelectHub
Confluence Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Confluence.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
99 Plan to Renew
90 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Document Management
Workflow Management
Resource Management
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Dependency and Milestone Tracking
Budget Management
Mobile Access
Vendor Capability Ratings
Quality of Features
Business Value Created
Breadth of Features
Ease of Implementation
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Also Featured in...
Confluence Reviews
Saqib C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
stellar collaboration tool-confluence
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to use—creating content is a breeze without the need for specialized knowledge of markup or markdown languages—and easy to get started with. allows users to independently access sophisticated content features. Content organization is made easy with a wealth of widgets and pre-made page layout styles.
What is your favorite aspect of this product?
Ease of use and does not require massive technical knowledge to handle.
What do you dislike most about this product?
Lack of tutorial, there is no auto-generate page and poor on user experience
What recommendations would you give to someone considering this product?
Recommending this tool for better reach.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Amber P.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Sep 2024
Automation of Process Innovation
Likeliness to Recommend
What differentiates Confluence from other similar products?
This is a capability that sets the platform apart from simple sharing and editing tools: a library of templates. Templates of the process mapping, SWOT, and the project planning saved time when preparing each session.
What is your favorite aspect of this product?
The collaboration is particularly beneficial when brainstorming remotely with Confluence. Everyone can equally submit proposals, feedback, and edits at the same time. The ability to embed diverse content types from spreadsheets to video demos enriches discussions with relevant data and examples.
What do you dislike most about this product?
One issues with search that happen when content accumulates: Confluence is notorious for this. This can hamper easy filtering and access to specific process insights from previous work sessions.
What recommendations would you give to someone considering this product?
In the reconfiguration of a customer's service workflow, we recently employed a status board to publicly track issues, ideas, and votes for change. In doing so, they emerged with new ideas about how to make organizations more responsive to the public. For example, they used what was originally an automated chatbot for general questions in social care, as this would save time for employees and let them focus on more complicated cases. The visual process maps we created in Confluence in collaboration with the occupants of the various departments became the implementation plan.
Pros
- Performance Enhancing
- Trustworthy
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
umu k.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Sep 2024
Managing Projects Easily using Smartsheet
Likeliness to Recommend
What differentiates Confluence from other similar products?
offers more features for collaboration than Excel. Unlike static spreadsheets, it allows for real-time adjustments and sharing.
What is your favorite aspect of this product?
enhanced resource management tools for monitoring task distribution.
What do you dislike most about this product?
appears to be excessively feature-rich for its intended use.
What recommendations would you give to someone considering this product?
Excellent for businesses overseeing intricate projects with numerous collaborators. beneficial for companies that require in-depth project reporting and oversight.
Pros
- Performance Enhancing
- Trustworthy
- Unique Features
- Effective Service
Please tell us why you think this review should be flagged.
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