What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
1
Since last award
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Enables Productivity
- Reliable
- Respectful
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Role-Based Access
Configurable Knowledge Repository
Workflow and Approval Management
Version Control
Rich Text Editor
Intelligent Search
Cataloging
Multiple File Type Support
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Also Featured in...
Confluence Reviews
Ifeoma O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
Reliable wiki and collaboration platform.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluences huge library of integrations and add-ons, is one of the most beautiful aspects of my experience with it. We have successfully been able to import the key software tools we utilize on a regular into our Confluence workflow and by so doing, extended the default use cases of Confluence as a knowledge management software solution for the engineering department.
What is your favorite aspect of this product?
The ability to use Confluence as a centralised source of important day to day operational information , accessible from anywhere is my favourite aspect of this product.
What do you dislike most about this product?
Although Confluence has a web and mobile version, it lacks a native desktop application.. The absence of Single sign on (SSO ) support is another area where Confluence falls short.
What recommendations would you give to someone considering this product?
Used majorly within our engineering department but I strongly believe that Confluence is ideal for non-engineering departments too.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Melissa M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
Knowledge sharing without boundaries.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's vast integration with my favourite work apps . Greatly aids my effectiveness in the workplace. By streamlining Confluence with some of my favourite work software tools, I find it smooth and straightforward referencing content from other tools on my Confluence notes without leaving the Confluence interface.
What is your favorite aspect of this product?
I like Confluence Spaces. Confluence Spaces gives me realtime access to whiteboards, pages, to-do lists etc Giving me complete control to organise my most valuable content into meaningful categories or folders. It serves as my personal brainstorming corner and makes my most valuable work information easier to find.
What do you dislike most about this product?
The search function is not as accurate as I would like. Also, it took me a while to learn how to effectively group similar documents and pages together on Confluence.
What recommendations would you give to someone considering this product?
Perhaps, not a necessity but it's a platform that I believe adds value to most modern teams and departments.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Sahil K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Best product to maintain project related documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
Haven't used any other product other than Confluence, so can't really what really differentiates Confluence from other products. But I can assure that it is one of the best product for maintaining documents at one place so that everyone within the organization can access it.
What is your favorite aspect of this product?
I really like the feature that everyone within the organization who has the access to the document can collaborate on it.
What do you dislike most about this product?
Nothing to dislike about this product.
What recommendations would you give to someone considering this product?
Confluence is one of the best product for maintaining documents at one place so that everyone within the organization can access it. Every organization should use it. It is a very useful and important product.
Pros
- Reliable
- Performance Enhancing
- Saves Time
- Fair