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Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.2 /10
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Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

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Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 87

Collaboration

91

Document Management

90

Workflow Management

87

Resource Management

86

Planning and Scheduling

86

Time & Expense Tracking

86

Reporting

86

Hierarchical Task Management

85

Dependency and Milestone Tracking

83

Budget Management

83

Mobile Access

79

Vendor Capability Ratings

Average 85

Quality of Features

89

Business Value Created

88

Breadth of Features

86

Ease of Implementation

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

83

Vendor Support

81

Confluence Reviews

Ae-Cha S.

  • Role: Industry Specific Role
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Excellent business collaboration data transfr tool

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

I've used these to handle project information transfer, meeting minutes, and team cooperation. Because Bitbucket is company code repository, it spares us significant number of hours. There's now a designed integration also.

What is your favorite aspect of this product?

It's quite simple to construct rooms and collaborate with other peers to finalize the layout and analysis. It is simple to distribute data. It's a wonderful idea to give folks who don't have immediate web access the ability to save webpages as Pdf files.

What do you dislike most about this product?

The pricing is also on the upper end of the range; not all businesses can pay to use the platform. Document styling is difficult when individuals are accustomed to Microsoft Office-style layout.

What recommendations would you give to someone considering this product?

It is the finest tool to utilize if you are lacking guidelines manuals for your settings. Employ the web-based solution to avoid the need for network infrastructure.

Pros

  • Helps Innovate
  • Reliable
  • Efficient Service
  • Respectful

Sarah J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

It helps me manage and share files with my team

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Using Confluence and Jira is a huge time-saver for me because of the integration. All of my work is organized in Jira, and all of my papers, files, and other media are synced with Confluence. As a team, we utilize it for drafting documents. Confluence provides a safe method for sharing knowledge and working on projects among team members. Additionally, it features a number of Atlassian-approved plugins.

What is your favorite aspect of this product?

The tool allows us to create, share, and collaborate on material, add notes and chat discussions to documents, and manage projects and tasks. Team members from across the globe and across different domains are utilizing confluence to work on our project. This is a huge time saver.

What do you dislike most about this product?

Many plugins are available, and it might be difficult to pick the ideal one for our purposes. It takes a lot of time to do this. In most cases, though, following the guidelines is sufficient.

What recommendations would you give to someone considering this product?

Atlassian's Confluence is an excellent application for establishing a collaborative workplace and exchanging ideas. Confluence functions as a knowledge base, website, or guide for your product or service by bringing together all of the relevant information about your project, program, or business in an one location.

Pros

  • Helps Innovate
  • Efficient Service
  • Saves Time
  • Generous Negotitation

Trent H.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

"Faultless Documentation Platform"

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

It has a better price and ease of use, in these aspects it is better than other programs.

What is your favorite aspect of this product?

Before attending any meetings, I'm more prepared because to Confluence's well-organized User Interface, which allows me to rapidly browse to the subjects I'm interested in reading. Depending on our requirements, we may also integrate third-party applications, whose data is useful when presenting our findings.

What do you dislike most about this product?

When we combine an excessive number of applications, data visualization is difficult, and the user interface seems cluttered.

What recommendations would you give to someone considering this product?

The work of a team may benefit greatly from the use of method and structure while using the fantastic tool known as Confluence.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

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