Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
9.0 /10
CX Score
9.2 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Confluence
9.0 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Confluence won the following awards in the Project Management - Enterprise category

Filter By

Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

99 Plan to Renew

90 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 87

Collaboration

91

Document Management

90

Workflow Management

87

Resource Management

86

Planning and Scheduling

86

Time & Expense Tracking

86

Reporting

86

Hierarchical Task Management

85

Dependency and Milestone Tracking

83

Budget Management

83

Mobile Access

79

Vendor Capability Ratings

Average 85

Quality of Features

89

Business Value Created

88

Breadth of Features

86

Ease of Implementation

85

Ease of IT Administration

85

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Ease of Data Integration

84

Availability and Quality of Training

83

Vendor Support

81

Confluence Reviews

  • Role: Operations
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Javier J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Growth for business operations

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Extraordinary platform with multiple options for growing a collaborative group in an optimal way. Offers numerous integrations with third-party platforms that help improve productivity. Integration with other enterprise products. It is easy to implement to fit any budget, being more optimized than other platforms and can help any company to expand its operations.

What is your favorite aspect of this product?

We improved with the use of page tagging which allows our company to establish shared workspaces where employees can efficiently complete a wide range of tasks and macros that allow dynamic elements to be introduced on confluence pages based on tags and linked pages are great internal pages.

What do you dislike most about this product?

Having great features as very comprehensive software some of our less tech savvy users found it difficult to learn how to use the site. With lots of features to deal with complaints and software people, but if you are not a person familiar with how these softwares interact with each other, it becomes quite complex and somewhat difficult to navigate and configure for any valuable use a support service with multiple languages not just English.

What recommendations would you give to someone considering this product?

If the goal of an organization is to increase productivity by a favorable percentage, then Atlassian Confluence is the tool for you, as it facilitates the creation of multiple shared workspaces and interaction, such as workflow as well as productivity. It is perfect for organizing a lot of knowledge, instructions and team agreements. It has really helped my group maximize our time and share information in the most efficient way.

Pros

  • Continually Improving Product
  • Reliable
  • Efficient Service
  • Caring

Alan D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Creating, maintaining, and constantly improving

Likeliness to Recommend

9 /10

What differentiates Confluence from other similar products?

Confluence offers an astounding variety of editing options, something that is lacking in other documentation systems. Confluence offers great integration with Jira in addition CONFLUENCE has access to every Jira dashboard, allowing documents to be backed by tasks.

What is your favorite aspect of this product?

The best documentation tool of all time is Confluence. It not only enables us to have all of our documents in one location, but it also organizes them incredibly effectively and enables us to get them at any time. I appreciate the way it integrates with JIRA, one of the primary programs we use at work. Overall I like every aspect of it but my favorite is its high-level security of our documents.

What do you dislike most about this product?

Switching documents about the front and the hierarchy was where I had the most trouble with this software. Documents could occasionally arrive where I wanted them to, but occasionally not. Some of our less tech-savvy customers encountered a challenging learning curve before becoming comfortable with the website.

What recommendations would you give to someone considering this product?

As long as you remember where you've been placing the documents, Confluence is a wonderful tool for organizing them. The expanded Add-In marketplace is this's the strongest point. Users can use programming, pictures or graphics, 3d animation or videos, or even forms inside of documents and pages to effectively represent their ideas.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Most Popular Confluence Comparisons