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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Version Control
Configurable Knowledge Repository
Intelligent Search
Cataloging
API Integration
Reporting and Analytics
Rich Text Editor
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
Nabeel s.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Great product for KT in corporate
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence distinguishes itself by fostering seamless knowledge sharing and collaboration, empowering teams to create and organize content effortlessly. Its integration with Jira and other Atlassian tools streamlines project documentation and enhances cross-team communication. With customizable templates and an intuitive interface,
What is your favorite aspect of this product?
I find Confluence's ability to facilitate seamless knowledge sharing and collaboration particularly valuable. Its intuitive interface and integration with other Atlassian tools enhance productivity and foster innovation within teams.
What do you dislike most about this product?
Some users may find the learning curve associated with mastering Confluence's features and customization options challenging. Additionally, occasional performance issues or bugs could disrupt workflow efficiency, impacting user experience negatively.
What recommendations would you give to someone considering this product?
When considering Confluence, prioritize open communication to understand team needs. Invest in user training for effective utilization. Continuously adapt features to match evolving workflows.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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Siddham S.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2024
Great Product & Easy to Use.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Usability and security features.
What is your favorite aspect of this product?
Cataloging and Access Control
What do you dislike most about this product?
Not Applicable
What recommendations would you give to someone considering this product?
Best Product in this category.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Alex J.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2024
The best out there but pricey
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is the top document organizer out there
What is your favorite aspect of this product?
The ease of creating and customizing your documentation
What do you dislike most about this product?
The price can add up the more you use it
What recommendations would you give to someone considering this product?
It takes a little to get started, but is well worth it
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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