What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Configurable Knowledge Repository
Version Control
Intelligent Search
Cataloging
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
Manikanta R.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted May 2024
Confluence: A Collaborative Powerhouse for Teams
Likeliness to Recommend
What is your favorite aspect of this product?
Confluence is its robust collaboration features. The ability for teams to work together seamlessly in real-time, comment on pages, assign tasks, and create shared documentation fosters a highly collaborative environment. This aspect not only enhances teamwork but also improves communication and productivity within organizations.
What do you dislike most about this product?
Confluence offers extensive customization options, configuring advanced settings and permissions can be complex and require technical expertise. However, these challenges can often be overcome with training and support resources provided by Atlassian.
What recommendations would you give to someone considering this product?
When considering Confluence, define collaboration objectives and start with a small-scale trial. Invest in user training to ensure effective utilization. Customize cautiously to avoid complexity, and leverage integrations with other tools for enhanced productivity. Encourage team adoption through promotion and feedback channels. Lastly, allocate time for regular maintenance tasks to keep Confluence optimized and aligned with evolving business needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Ifeoma O.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted May 2024
Reliable wiki and collaboration platform.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluences huge library of integrations and add-ons, is one of the most beautiful aspects of my experience with it. We have successfully been able to import the key software tools we utilize on a regular into our Confluence workflow and by so doing, extended the default use cases of Confluence as a knowledge management software solution for the engineering department.
What is your favorite aspect of this product?
The ability to use Confluence as a centralised source of important day to day operational information , accessible from anywhere is my favourite aspect of this product.
What do you dislike most about this product?
Although Confluence has a web and mobile version, it lacks a native desktop application.. The absence of Single sign on (SSO ) support is another area where Confluence falls short.
What recommendations would you give to someone considering this product?
Used majorly within our engineering department but I strongly believe that Confluence is ideal for non-engineering departments too.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Melissa M.
- Role: Sales Marketing
- Industry: Banking
- Involvement: End User of Application
Submitted May 2024
Knowledge sharing without boundaries.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's vast integration with my favourite work apps . Greatly aids my effectiveness in the workplace. By streamlining Confluence with some of my favourite work software tools, I find it smooth and straightforward referencing content from other tools on my Confluence notes without leaving the Confluence interface.
What is your favorite aspect of this product?
I like Confluence Spaces. Confluence Spaces gives me realtime access to whiteboards, pages, to-do lists etc Giving me complete control to organise my most valuable content into meaningful categories or folders. It serves as my personal brainstorming corner and makes my most valuable work information easier to find.
What do you dislike most about this product?
The search function is not as accurate as I would like. Also, it took me a while to learn how to effectively group similar documents and pages together on Confluence.
What recommendations would you give to someone considering this product?
Perhaps, not a necessity but it's a platform that I believe adds value to most modern teams and departments.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
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