What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Configurable Knowledge Repository
Version Control
Intelligent Search
Cataloging
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Confluence Reviews
Iaroslav C.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2022
Great for collaboration and information sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence, as I think, shouldn't be mentioned without its belonging to Atlassian infrastructure, and if only you use Jira, then you definitely need a workspace to create technical task and collect all the artifacts. And Confluence deals with it greatly
What is your favorite aspect of this product?
Huge amount of macros that can be integrated with Confluence, from official to custom / open-source. You can transform usual and bleak blank text document into really powerful workspace regarding almost everything: from current task progress to data from many additional sources.
What do you dislike most about this product?
Sometimes designing a document (its layout) is not such simple as in basic MS Word / Google Docs
What recommendations would you give to someone considering this product?
Should work together with Jira and probably Trello. Atlassian products one by one is not such good as in synergy with others among its brand infrastructure
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Millie I.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Mar 2022
Confluence is an amazing application for databases
Likeliness to Recommend
What differentiates Confluence from other similar products?
Enables sharing and insights across totally different departments. Ability to check content in alternative departments. The ability for all users to own public access to make their content. The option to insert different pages or documents makes it easier to stay in confluence and not ought to toggle to different applications.
What is your favorite aspect of this product?
I realize Confluence is simple to use for collecting my thoughts, documents, research, and providing resources to my company. It’s easy to feature content, however additionally easy to share links and find what I want with the handy dandy search functionality. I will simply create a page or space private, limit the audience or open it up to everyone. Simple to manage access. I love how individuals who have view-only access will post comments/questions regarding content while not messing up my work.
What do you dislike most about this product?
Documents format is often fiddly and problematic. Generally, we discover ourselves in a situation, where we simply use basic document formatting to avoid spending overtime attempting to urge additional advanced formatting in place. There’s no method of period collaboration when editing documents in Confluence. This can be a typical feature for Google Drive, and Confluence would heavily advantage of} having the same system in place. The general interface isn’t precisely the most user-friendly. We had multiple cases of team members complaining about how much difficult its interface is and requesting additional training.
What recommendations would you give to someone considering this product?
With all its limitations, I would suggest using Confluence to about each organization that needs a tool for advanced documentation control. By default, it’s a software system for team collaboration, however, it can of course do far more than simply that. With just a bit of additional effort, you’ll implement integration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Oleksandr T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2022
Reliable and secure wiki for your product team
Likeliness to Recommend
What differentiates Confluence from other similar products?
Access rights management, security, flexible appearance configuration, document creation convenience and integration with other Atlassian products - these features are what I can name right away.
What is your favorite aspect of this product?
Permissions management is one of the main features of Confluence. You can customize absolutely everything and for everyone.
What do you dislike most about this product?
I would like more flexible management at the template level and their change for ready-made content.
What recommendations would you give to someone considering this product?
If you use Jira for projects management / product development, then I don’t recommend using something else for documentation, it’s better to take Confluence, everything is already optimized there for linking with Jira.
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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