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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Version Control
Configurable Knowledge Repository
Intelligent Search
Cataloging
API Integration
Reporting and Analytics
Rich Text Editor
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
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Javier J.
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Oct 2022
Growth for business operations
Likeliness to Recommend
What differentiates Confluence from other similar products?
Extraordinary platform with multiple options for growing a collaborative group in an optimal way. Offers numerous integrations with third-party platforms that help improve productivity. Integration with other enterprise products. It is easy to implement to fit any budget, being more optimized than other platforms and can help any company to expand its operations.
What is your favorite aspect of this product?
We improved with the use of page tagging which allows our company to establish shared workspaces where employees can efficiently complete a wide range of tasks and macros that allow dynamic elements to be introduced on confluence pages based on tags and linked pages are great internal pages.
What do you dislike most about this product?
Having great features as very comprehensive software some of our less tech savvy users found it difficult to learn how to use the site. With lots of features to deal with complaints and software people, but if you are not a person familiar with how these softwares interact with each other, it becomes quite complex and somewhat difficult to navigate and configure for any valuable use a support service with multiple languages not just English.
What recommendations would you give to someone considering this product?
If the goal of an organization is to increase productivity by a favorable percentage, then Atlassian Confluence is the tool for you, as it facilitates the creation of multiple shared workspaces and interaction, such as workflow as well as productivity. It is perfect for organizing a lot of knowledge, instructions and team agreements. It has really helped my group maximize our time and share information in the most efficient way.
Pros
- Continually Improving Product
- Reliable
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
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Jakub N.
- Role: Industry Specific Role
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2022
A vast product that could be much greater
Likeliness to Recommend
What differentiates Confluence from other similar products?
A perfect integration with the ecosystem (Jira, for instance); a good integration with other corporate systems.
What is your favorite aspect of this product?
Tables - they are quite well designed.
What do you dislike most about this product?
The UX and UI. It's not a pleasure to work with Confluence and sometimes it's hard to find a proper feature.
What recommendations would you give to someone considering this product?
Check all your options.
Pros
- Acts with Integrity
- Reliable
- Helps Innovate
- Enables Productivity
Cons
- Slower Product Innovation
- Commodity Features
- Less Inspiring
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Tori A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
I would always choose Confluence again!
Likeliness to Recommend
What differentiates Confluence from other similar products?
We are currently using it to store and share our project documents with our colleagues and superiors and it has been of great benefit due to a vast improvement in our workflow, information distribution, communication and internal collaboration. It's nice to have such an extraordinarily amazing resource as Atlassian Confluence.
What is your favorite aspect of this product?
I like Confluence for its ease of use, user interface simplicity and other operational features that allow for more organized and efficient management of documents within a single space; which has helped promote collaboration and improve information flows exponentially. Atlassian Confluence has a good support staff and the cost of this product does not escape our budget at all.
What do you dislike most about this product?
It is not the most intuitive or user-friendly software, but with practice you will overcome the learning curve and take advantage of its many benefits.
What recommendations would you give to someone considering this product?
Atlassian Confluence is here to stay because of its ease of use and the practical way it connects teams and improves the flow of information and documents. We can take great advantage of its ability to manage documents, make information flow better and keep teams connected to ensure high productivity and good results. I would highly recommend this software.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Inspires Innovation
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