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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Version Control
Configurable Knowledge Repository
Intelligent Search
Cataloging
API Integration
Reporting and Analytics
Rich Text Editor
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
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Nishanth A.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2023
Track status, KT Documents at Ease
Likeliness to Recommend
What differentiates Confluence from other similar products?
Not sure about other products, but in Confluence we have many features that include tracking the status of a team on an hourly daily, or weekly basis. Workflow and APproval management is very helpful for the managers and the developers to get the document reviewed and get it approved.
What is your favorite aspect of this product?
API Integration is one of my favorites as an RPA developer because we wanted to do a few automation in the confluence where we needed to add knowledge documents so this was done using API integration. Apart from that Role-based access is very helpful in securing the folders or documents. Assigning the tasks and categorizing it based on the priority helps teams to work on the prioritized tasks.
What do you dislike most about this product?
Reminder functionality needs to be added as it is missing in the product.
What recommendations would you give to someone considering this product?
One who is looking to manage documents based on version control, manage the tasks assigned to the team, and follow workflow and approval management processes using a single can ultimately go for this product.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Harry M.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Outstanding Project Management Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Compared to its competition the tool shines in enhancing how the project management and document sharing happens. Its an easy to use fro all the ends. With the tool you are able to know the status of a project in the background.
What is your favorite aspect of this product?
The ease of use and integration. The tool is also easy to customize.
What do you dislike most about this product?
Every feature of the tool just works fine.
What recommendations would you give to someone considering this product?
Highly recommend the tool to any organization that carries project and document management.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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Jeemish M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Jun 2023
Great Team Collaboration & Knowledge mgmt tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Great editing features, Pages organization, Content searchability
What is your favorite aspect of this product?
Ease of content searchability
What do you dislike most about this product?
Metrics and reporting
What recommendations would you give to someone considering this product?
If you are looking for great team collaboration for your knowledge management pages, look at Confluence.
Pros
- Continually Improving Product
- Trustworthy
- Caring
- Altruistic
Please tell us why you think this review should be flagged.
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