Confluence

What is your favorite aspect of this product?

Confluence is its robust collaboration features. The ability for teams to work together seamlessly in real-time, comment on pages, assign tasks, and create shared documentation fosters a highly collaborative environment. This aspect not only enhances teamwork but also improves communication and productivity within organizations.

What do you dislike most about this product?

Confluence offers extensive customization options, configuring advanced settings and permissions can be complex and require technical expertise. However, these challenges can often be overcome with training and support resources provided by Atlassian.

What recommendations would you give to someone considering this product?

When considering Confluence, define collaboration objectives and start with a small-scale trial. Invest in user training to ensure effective utilization. Customize cautiously to avoid complexity, and leverage integrations with other tools for enhanced productivity. Encourage team adoption through promotion and feedback channels. Lastly, allocate time for regular maintenance tasks to keep Confluence optimized and aligned with evolving business needs.

What differentiates Confluence from other similar products?

Confluences huge library of integrations and add-ons, is one of the most beautiful aspects of my experience with it. We have successfully been able to import the key software tools we utilize on a regular into our Confluence workflow and by so doing, extended the default use cases of Confluence as a knowledge management software solution for the engineering department.

What is your favorite aspect of this product?

The ability to use Confluence as a centralised source of important day to day operational information , accessible from anywhere is my favourite aspect of this product.

What do you dislike most about this product?

Although Confluence has a web and mobile version, it lacks a native desktop application.. The absence of Single sign on (SSO ) support is another area where Confluence falls short.

What recommendations would you give to someone considering this product?

Used majorly within our engineering department but I strongly believe that Confluence is ideal for non-engineering departments too.

What differentiates Confluence from other similar products?

Confluence's ability to integrate with a range of our most used software programs makes our knowledge management processes, a lot efficient and I believe this differentiates it from other alternatives. Using Confluence in conjunction with other software tools , enable us consolidate data from multiple sources into Confluence , making important team and departmental operational information easy to access from anywhere.

What is your favorite aspect of this product?

Conflience's in-built document management feature appeals to me most and it is a major reason why we use Confluence for knowledge management. Its in-built document management feature makes it simple and convenient to organise, save and share documentations from one central location. Ensuring that all members of my team can access important work information when they are needed.

What do you dislike most about this product?

For a knowledge management program, I think collaboration on Confluence is very limited and narrow. Confluence also offers limited customisation options for content workflow tracking.

What recommendations would you give to someone considering this product?

Confluence helped my team turn scattered notes into meaningful, helpful information .