What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Configurable Knowledge Repository
Version Control
Intelligent Search
Cataloging
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Confluence Reviews
Michael B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Mar 2023
Best teamwork software available
Likeliness to Recommend
What differentiates Confluence from other similar products?
The utility of Confluence is high. It has several potential applications, including but not limited to document creation, project collaboration, knowledge management, and the development of private wikis. Many common operations can be automated or made much easier by using the program's extensive library of premade templates and macros.
What is your favorite aspect of this product?
Easy to use, and a solid option for businesses of all sizes in need of a document management system. If you have a responsibility to maintain control over papers and their content, the various security options, the ability to share with multiple audiences, and the availability of document review workflows may all prove valuable.
What do you dislike most about this product?
Not the most aesthetically pleasing, but after you learn the ins and outs of the program, you can make some quite stunning pages. You must keep in mind that this is a document management system, not a website builder.
What recommendations would you give to someone considering this product?
Restrictions placed on drafts of materials before they are finalized and released to the public. It helps ISO methods of working by keeping a detailed audit trail of all page changes and activity.
Pros
- Continually Improving Product
- Reliable
- Unique Features
- Efficient Service
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Krishna K.
- Role: Information Technology
- Industry: Engineering
- Involvement: End User of Application
Submitted Mar 2023
The Prefect tool for Document sharing
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence provides more features and ease of use. It is more secure and reliable.
What is your favorite aspect of this product?
I like the multiple file extension support feature and access controls on doc for privacy.
What do you dislike most about this product?
Sometimes the pages take much time to load or account logs out automatically due to cache of browser, but apart from this it is overall great.
What recommendations would you give to someone considering this product?
Definitely a go to product if you need it to keep track of documents and share them with your peers.
Pros
- Saves Time
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Shiva S.
- Role: Information Technology
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Mar 2023
Fantastic product
Likeliness to Recommend
What differentiates Confluence from other similar products?
The company can switch from utilizing Google Documents and a disorganized system of folders and documents to one that has tidy departmental spaces, sections, subcategories, etc. Perfect ecosystem integration (Jira, for example); effective system integration with other company systems.
What is your favorite aspect of this product?
The design of tables is quite good. Confluence has a user interface that is simple and easy to use, allowing for better structured and effective administration of documents inside a single place. This has greatly improved information flows and promoted collaboration. The pricing of Atlassian Confluence does not significantly exceed our budget, and it has a competent support team.
What do you dislike most about this product?
Although the software is not the most user-friendly or intuitive, with practice you may get past the learning curve and profit from all of its advantages.
What recommendations would you give to someone considering this product?
Because of how simple it is to use, the useful ways it links teams, and how it enhances the flow of information and documents, Atlassian Confluence is here to stay. To ensure high productivity and positive outcomes, we can greatly benefit from its abilities to organize papers, improve information flow, and keep teams connected. This software comes highly recommended.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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