What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Configurable Knowledge Repository
Version Control
Intelligent Search
Cataloging
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2023
Best product for business requirement documents
Likeliness to Recommend
Pros
- Reliable
- Security Protects
- Enables Productivity
- Performance Enhancing
Please tell us why you think this review should be flagged.
Sam O.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Apr 2023
Great Documentation Software
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence can be integrated with other Atlassian products such as Jira & Bit Bucket meaning it has its own great eco system. Being able to link between related tickets, tasks & documentation gives a well rounded overview of the topic.
What is your favorite aspect of this product?
The integrations that you can add to your page is great, especially the dynamic ones such as Lucid Charts. When your chart is updated it automatically updates the Confluence page too which is great for centralizing documentation and makes for easy management.
What do you dislike most about this product?
It can be hard to get the page laid out in the correct format. Sometimes it is restrictive to float text/images to the exact location you require.
What recommendations would you give to someone considering this product?
Confluence is great if you are going to be using other Atlassian products. Tying them all together can give you great flexibility and integration with each other. Check what other integrations are available for other software you use as you might find you can do a lot of collaborating between tools.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Clifton J.
- Role: Sales Marketing
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Mar 2023
Confluence simplifies the organizational hierarchy
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence excels at arranging documents and information packets for quick access at all levels of an organization. The site is useful for businesses of all sizes to maintain efficiency and accuracy.
What is your favorite aspect of this product?
Confluence aids businesses in maintaining order and providing a centralized location where employees may find the information they require. The site acts as a central repository for all relevant materials, thus resolving the issue of scattered storage.
What do you dislike most about this product?
The learning curve for Confluence is a bit steep, and some of the features don't feel as polished as they could be. Once you get the hang of it, the site is quite user-friendly.
What recommendations would you give to someone considering this product?
All of our development's designs and testing plans are uploaded to Confluence, and the corresponding Jira task is linked from there. This facilitates a comprehensive review of the project's code history to identify any new contributors.
Pros
- Helps Innovate
- Enables Productivity
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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