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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Version Control
Configurable Knowledge Repository
Intelligent Search
Cataloging
API Integration
Reporting and Analytics
Rich Text Editor
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/2225862/original/2225862.jpg?1735742201)
Rohit Kumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fantastic product, but more features can be added
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to useConfluence sets itself apart by integrating seamlessly into the Atlassian ecosystem, which facilitates easy collaboration with Jira and other tools.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its collaborative editing feature, allowing multiple users to work on documents in real-time.
What do you dislike most about this product?
The interface can feel cluttered with numerous options, which may overwhelm users initially, making it challenging to navigate and find specific content quickly.
What recommendations would you give to someone considering this product?
I recommend investing time in learning key features like spaces, pages, and permissions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2206455/original/2206455.jpg?1722280978)
Ricardo M.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Leader or Manager
Submitted Jul 2024
Great knowledge base
Likeliness to Recommend
What differentiates Confluence from other similar products?
Clear integration with Atlassian ecosystem
What is your favorite aspect of this product?
Very easy to document and organize information
What do you dislike most about this product?
There's no useful AI features at the moment.
What recommendations would you give to someone considering this product?
It's a very complete product that is very useful to document projects
Pros
- Reliable
- Enables Productivity
- Security Protects
- Helps Innovate
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/1813611/original/1813611.jpg?1723209622)
Tony F.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jul 2024
best tool for organizing documents
Likeliness to Recommend
What differentiates Confluence from other similar products?
great user interface intuitive easy to use
What is your favorite aspect of this product?
It helps me organize all my sales materials and training
What do you dislike most about this product?
nothing, it works just as needed
What recommendations would you give to someone considering this product?
this has been a daily use for sales traing
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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