What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Configurable Knowledge Repository
Version Control
Intelligent Search
Cataloging
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Confluence Reviews
Elizabeth O.
- Role: Sales Marketing
- Industry: Healthcare
- Involvement: End User of Application
Submitted Oct 2024
Knowledge management like no other.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence is easy to use and this for me , is a major area where it differentiates itself from alternate software products. From experience, I think the average professional is able to learn to use Confluence at a basic level within the first day of being introduced to this software.
What is your favorite aspect of this product?
Confluence uses a lot of visual data throughout its interface. In my opinion, this makes it convenient for me to navigate across the platform. Even with its whiteboarding feature, Confluence gives me the freedom to brainstorm , collaborate and visualize my ideas freely by using a lot of lines , stickies , timers and stamp. Being able to illustrate my ideas as effectively as possible using visual data is what I have most cherished about Confluence.
What do you dislike most about this product?
Although Confluence has part qualities of a project management software , it is not one because it lacks important project management features for efficiently managing tasks, support for agile boards, the ability to track time, or even the ability to measure allocated project resources. This is the primary reason why Confluence is deployed for knowledge management purposes within my company, as against for project management.
What recommendations would you give to someone considering this product?
For efficient knowledge management of activities around day to day business processes, Confluence delivers great value for my company. It has served us a reliable platform on which we can save and easily access stated objectives and key results for individual projects in the form of documentations.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Rohit Kumar G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Fantastic product, but more features can be added
Likeliness to Recommend
What differentiates Confluence from other similar products?
Easy to useConfluence sets itself apart by integrating seamlessly into the Atlassian ecosystem, which facilitates easy collaboration with Jira and other tools.
What is your favorite aspect of this product?
My favorite aspect of Confluence is its collaborative editing feature, allowing multiple users to work on documents in real-time.
What do you dislike most about this product?
The interface can feel cluttered with numerous options, which may overwhelm users initially, making it challenging to navigate and find specific content quickly.
What recommendations would you give to someone considering this product?
I recommend investing time in learning key features like spaces, pages, and permissions.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
Elizabeth T.
- Role: Information Technology
- Industry: Transportation
- Involvement: End User of Application
Submitted Sep 2024
Collaboration is a lot seamless.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence synchronizes with Jira ( our project management choice ), better than any other knowledge management software. As a result of synchronizing documentations on Confluence with tasks on Jira, project workflows are better organized and we've been able to ship software faster.
What is your favorite aspect of this product?
Confluence is easy to use. It is my belief based on experience , that the average user is able to begin using Confluence at a basic level, on their first day of use. This ability to learn to use Confluence almost immediately without a lot of preliminary training is an important part of what I cherish about Confluence.
What do you dislike most about this product?
Options for font styling are not adequate. Customization and documentation placeholder capabilities are limited. Limitations on the search functionality is another drawback.
What recommendations would you give to someone considering this product?
When paired with the right software products, Confluence brings a lot of visibility to day to day team activity.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
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