Confluence Logo Award Winner Product Badge
Confluence Logo Award Winner Product Badge
Atlassian

Confluence

Composite Score
8.8 /10
CX Score
9.0 /10
Confluence
8.8 /10

What is Confluence?

Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.

Company Details


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Awards & Recognition

Confluence won the following awards in the Knowledge Management category

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Confluence Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Confluence.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Confluence?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Enables Productivity
  • Respectful
  • Performance Enhancing

Feature Ratings

Average 82

Role-Based Access

85

Workflow and Approval Management

83

Multiple File Type Support

83

Version Control

83

Configurable Knowledge Repository

83

Intelligent Search

82

Cataloging

82

API Integration

82

Reporting and Analytics

81

Rich Text Editor

81

Multi-Language Support

79

Vendor Capability Ratings

Average 83

Business Value Created

87

Ease of Implementation

86

Quality of Features

85

Ease of Customization

83

Breadth of Features

83

Ease of Data Integration

83

Usability and Intuitiveness

83

Ease of IT Administration

82

Availability and Quality of Training

82

Product Strategy and Rate of Improvement

82

Vendor Support

81

Confluence Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Oct 2023

Must to Have, excellent to complement Jira

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Riya J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use , Fantastic product

Likeliness to Recommend

8 /10

What differentiates Confluence from other similar products?

Rich Content Creation Version History and Comparison

What is your favorite aspect of this product?

Analytics and Reporting Enterprise-Grade Security

What do you dislike most about this product?

Data Residency and Compliance Content Ownership and Licensing

What recommendations would you give to someone considering this product?

Integrate with Other Tools Data Migration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Avleen K.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Likeliness to Recommend

10 /10

Pros

  • Security Protects
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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