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What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Version Control
Configurable Knowledge Repository
Intelligent Search
Cataloging
API Integration
Reporting and Analytics
Rich Text Editor
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Customization
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Confluence Reviews
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Sanket M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Dec 2023
Best documentation management tool in the market
Likeliness to Recommend
What recommendations would you give to someone considering this product?
Go For it. It is the best product in its domain.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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Harvey W.
- Role: Consultant
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Nov 2023
Industry leading document management solution!
Likeliness to Recommend
What differentiates Confluence from other similar products?
The flexibility of connections to 3rd party services, and the 1st party integrations to products like Jira.
What is your favorite aspect of this product?
Simple things win me over, the ability to take a file and have it loaded into a visual form within the tool to work with natively,
What do you dislike most about this product?
I have yet to run into a feature that I do not like about Confluence.
What recommendations would you give to someone considering this product?
Take a look at your current tech stack, and identify those areas where you would look to integrate with products owned and Condluence. This aspect will help with decision making, if none of your current products fall in line then maybe it’s not for you; however, I’m sure you will find support for tools that you wouldn’t have thought of.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Varun C.
- Role: Consultant
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Nov 2023
Best Knowledge Base Tool
Likeliness to Recommend
What differentiates Confluence from other similar products?
Create and Organized Documents Storage Easy to Export Supports 1000+ add-ons
What is your favorite aspect of this product?
Collaborate easily with teams
What do you dislike most about this product?
mobile functionality is limited
What recommendations would you give to someone considering this product?
Confluence allows team members to collaborate, helping them in their day-to-day work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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