What is Confluence?
Confluence is your remote-friendly team workspace where knowledge and collaboration meet. Confluence turns conversations into action built for lasting knowledge so you never lose great ideas or context in a transient notification or chat. From marketing and sales to development and operations, Confluence has solutions for every type of team and project to get your team doing the real work right away.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Confluence?
Pros
- Reliable
- Enables Productivity
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Role-Based Access
Workflow and Approval Management
Multiple File Type Support
Configurable Knowledge Repository
Version Control
Intelligent Search
Cataloging
Rich Text Editor
API Integration
Reporting and Analytics
Multi-Language Support
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
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Confluence Reviews
Vishnu M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Knowledge Base
Likeliness to Recommend
What differentiates Confluence from other similar products?
Atlassian confluence is an amazing platform that can be used as an internal knowledge base of foreign organization. It is easier to write long information articles on confluence than on slack. It gives you space to discuss data with other co-workers.
What is your favorite aspect of this product?
Links to pages and sub pages which makes it easy to share with users Integration with other Atlassian tools Lookup/Search functionality Macros to enhance the documents usability Page grid formatting options Easy to edit the pages
What do you dislike most about this product?
Without the right organization, the information can become convoluted and hard to find. Its important that you organize your information correctly from the beginning because auditing after the fact is difficult.
What recommendations would you give to someone considering this product?
Datacentre version is good but u=i suggest people to go for the cloud version which has more features and more reliable in the long run.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Natasha M.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2024
Makes critical information accessible.
Likeliness to Recommend
What differentiates Confluence from other similar products?
Confluence's strong integration with critical third party apps. really stands it out from the few other similar platforms we've made use of in my department. Integrating Confluence with third party tools contributes to a more streamlined workflow for my team, enhances information visibility and ensures more efficient collaboration. An example of this is the integration between Confluence and Slack , which ensures that everyone in my department gets a notification on Slack, whenever there is an edit or modification to important contents on Confluence.
What is your favorite aspect of this product?
Confluence is easy to figure out by everyone and we've found this helpful in the context of my department. This is because everyone is able to make use of Confluence, regardless of their technical experience level. Also very important to me personally, is the quality of Confluence's version control feature. This page versioning feature works seamlessly by making it easy to recall and access previous editions of all modified knowledge pages on Confluence.
What do you dislike most about this product?
The search feature on the Confluence platform is ineffective and inconsistent and this has impact on our seamless use of Confluence, as a team. This is the only aspect of Confluence, that I can really complain about so far.
What recommendations would you give to someone considering this product?
I think Confluence can make critical, day to day operational information for teams , departments and entire organization more accessible , regardless of the physical location of individual employees.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Please tell us why you think this review should be flagged.
Rohit M.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2024
Best Knowledge and Document management tool.
Likeliness to Recommend
What differentiates Confluence from other similar products?
we have configured the Confluence for Knowledge and document management purposes in our organizations and it significantly delivers the outcome, it is reliable and secure. it has amazing multi language support which is very good thing for a globally presents people across the different geographical areas. Behind the scene Confluence uses the latest AI search and other rich tech stacks which makes it different from the other tools and softwares.
What is your favorite aspect of this product?
Confluence allows API integration and Workflow management and customizations which i things is the best part. we can set the approval and similar access granting stuff. All the reports and dashboards UI is user friendly.
What do you dislike most about this product?
Confluence is overall a good fit for any orgnaization requirements, i didn't find anything which i dont like about the Confluence.
What recommendations would you give to someone considering this product?
i would say Confluence by Atlassian is a great product with Awesome Feature, if somebody is planning to purchase confluence then i would say he should go ahead without having any second thoughts in his mind.
Pros
- Enables Productivity
- Security Protects
- Reliable
- Saves Time
Cons
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
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