Customer Data Platform
Top Salesforce Marketing Cloud Personalization Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

Salesforce Marketing Cloud Personalization, formerly Interaction Studio, make 1-to-1 engagement a reality - across all touchpoints. Deliver truly relevant customer experiences with Salesforce's leading real-time personalization and interaction management solution. Understand each customer's wants and needs with Interaction Studio from Salesforce.

7.8

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Score

+94

Emotional
Footprint

10

Reviews

Best Alternatives and Competitors to Salesforce Marketing Cloud Personalization

Compare how Salesforce Marketing Cloud Personalization stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Salesforce.com Inc

Salesforce CDP

8.5

Composite
Score

+96

Emotional
Footprint

41

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Salesforce CDP is:

More Respectful

More Inspiring

More Innovative

Harder to Implement

Less Transparent

Worse at Support

Microsoft Corporation

Dynamics 365 Customer Insights

8.1

Composite
Score

+98

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Dynamics 365 Customer Insights is:

More Inspiring

More Innovative

More Respectful

More Caring

More Reliable

Harder to Implement

Twilio

Segment

8.1

Composite
Score

+96

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Segment is:

More Respectful

More Inspiring

More Caring

Worse at Support

Worse at Training

Harder to Implement

Klaviyo

Klaviyo

8.0

Composite
Score

+92

Emotional
Footprint

15

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Klaviyo is:

Easier to Use

More Innovative

More Respectful

Less Efficient

Harder to Customize

Worse at Support

Tealium

Tealium AudienceStream CDP

7.9

Composite
Score

+93

Emotional
Footprint

27

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Tealium AudienceStream CDP is:

More Inspiring

More Respectful

Better at Training

More Reliable

Less Transparent

Less Efficient

Hightouch

Hightouch Customer Studio

7.8

Composite
Score

+87

Emotional
Footprint

13

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Hightouch Customer Studio is:

More Reliable

Easier to Use

Better at Support

Less Efficient

Less Inspiring

Less Transparent

Openprise

Openprise RevOps Automation

7.8

Composite
Score

+99

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Openprise RevOps Automation is:

More Inspiring

More Innovative

More Respectful

More Caring

More Reliable

Better at Training

SAP

SAP Customer Data Platform

7.8

Composite
Score

+88

Emotional
Footprint

10

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, SAP Customer Data Platform is:

Easier to Use

More Respectful

Better at Training

Less Transparent

Less Efficient

Less Caring

zeotap GmbH

Zeotap CDP

7.7

Composite
Score

+96

Emotional
Footprint

18

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Zeotap CDP is:

More Inspiring

More Innovative

More Respectful

Easier to Use

Harder to Implement

Less Efficient

Planhat

Planhat

7.4

Composite
Score

+79

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Planhat is:

Less Innovative

Less Respectful

Less Transparent

Less Efficient

Harder to Implement

Worse at Training

Optimizely, Inc.

Optimizely Data Platform

7.3

Composite
Score

+75

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Optimizely Data Platform is:

Less Transparent

Less Inspiring

Less Caring

Less Efficient

Less Respectful

Worse at Support

Bloomreach Inc

Bloomreach Engagement

7.2

Composite
Score

+76

Emotional
Footprint

16

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, Bloomreach Engagement is:

Less Inspiring

Less Efficient

Less Transparent

Less Innovative

Less Caring

Harder to Implement

Dun & Bradstreet Inc

D&B Rev.Up ABX

7.1

Composite
Score

+88

Emotional
Footprint

24

Reviews

Reviews Say

Compared to Salesforce Marketing Cloud Personalization, D&B Rev.Up ABX is:

More Respectful

Harder to Customize

Harder to Implement

Worse at Support

Less Efficient

Worse at Integrating

Most Popular Salesforce Marketing Cloud Personalization Comparisons