Emotional Footprint Awards 2024
Digital Workplace
SoftwareReviews names Microsoft Teams, LumApps, Bitrix24, Workgrid, and Zoho Connect as Digital Workplace Emotional Footprint Award Winners.
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Digital Workplace
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
LumApps
LumApps
LumApps Social Collaborative Intranet helps companies in all industries improve communications and much more. Lets get in touch! LumApps is the next step in the evolution of the employee intranet. Fully integrated with Microsoft Office 365, as well as G-Suite and other tools, the powerful LumApps Platform lets employees connect and collaborate to create a more efficient and engaged workforce.
8.9
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Teams
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
8.9
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Workgrid Software LLC
Workgrid
Workgrid provides a platform for streamlined and effective communications that connects employees with information they want and need from any device. By intelligently delivering information that is personalized and contextual per employee, Workgrid keeps employees engaged with information that is only of interest and relevance. Workgrid enhances employee productivity and dramatically reduces the number of clicks required to obtain employee-specific information by consolidating everything to a simple access point.
8.8
CX Score
CX
Score
+99
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Bitrix24 Ltd
Bitrix24
Bitrix24 is a collaboration platform launched in 2012. Bitrix24 provides a complete suite of social collaboration, communication and management tools for your team, including CRM, files sharing, project management, calendars, and more. Bitrix24 is available in cloud and on premise.
8.8
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Zoho
Zoho Connect
Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.
8.7
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Other Evaluated Vendors
Workplace from Meta
Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.
8.6
CX Score
CX
Score
+87
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Citrix
Citrix Digital Workspace
Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.
8.5
CX Score
CX
Score
+84
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Microsoft Corporation
Microsoft Viva Engage (Yammer)
Staying connected is more important than ever. Viva Engage (formerly Yammer) is a social networking tool to openly connect and engage across your organization. Tap into the knowledge of others. Use the Discovery feed to stay on top of what matters, and build on existing work.
8.2
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
81
Value Index
VALUE INDEX
Interact
Interact
Intranet software that connects your organization. Transform how your business communicates. Build a more informed and productive workplace. Engage your employees.
8.2
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
91
Value Index
VALUE INDEX
titan4work
Titan Workspace
Titan Workspace is a digital workplace that gives more power to Microsoft Teams by adding key features of collaboration that Teams does not offer. It is developed by Microsoft Gold-Certified-Partner having specialization in SharePoint and Office365.
8.2
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
87
Value Index
VALUE INDEX
Powell Software
Powell Intranet
Powell Software helps customers drive their digital transformation by offering customizable Digital Workplace Solutions built on top of the Microsoft 365 platform. Founded in 2016, Powell Software has now more than 300 customers across the globe with offices in North-America, Europe and Asia. Powell Software works with a network of certified partners who resell and implement the Powell Software solutions.
8.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
Axero Holdings LLC
Axero Solutions
From connecting your people and streamlining communication to enhancing collaboration and managing content, Communifire combines it all into an integrated social business platform.
8.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
ThoughtFarmer
ThoughtFarmer
ThoughtFarmer is Social Intranet Software. It combines traditional intranet features — things like news, structured content, search and an employee directory — with social software features, like blogs, feeds, wikis and social networks. The result is a friendly, easy-to-use platform.
7.5
CX Score
CX
Score
+83
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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