What is Workplace from Meta?

Workplace (sunsetting 2025) is a communication tool that connects everyone in your company, even if they’re working remotely. Use familiar features like Groups, Chat, Rooms and Live video broadcasting to get people talking and working together.

Company Details


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Awards & Recognition

Workplace from Meta won the following awards in the Digital Workplace category

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Workplace from Meta Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Workplace from Meta.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

94 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Workplace from Meta?

5% Negative
4% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Helps Innovate

Feature Ratings

Average 80

News Feed

86

Diversity and Inclusion

84

Chat Capabilities

84

Instant Messaging

83

Employee Directory

83

Home Page

83

Live Video Capabilities

83

Mobile App

82

Employee Engagement

82

Single Sign-On (SSO)

81

Discussion Forums

80

Vendor Capability Ratings

Average 79

Usability and Intuitiveness

82

Quality of Features

82

Ease of Implementation

81

Ease of IT Administration

80

Breadth of Features

80

Business Value Created

79

Ease of Data Integration

78

Ease of Customization

78

Availability and Quality of Training

77

Product Strategy and Rate of Improvement

76

Vendor Support

74

Workplace from Meta Reviews

Sudhanshu G.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Workplace from Meta from other similar products?

Differentiation: Workplace from Meta stands out due to its familiar social-media-style interface, which promotes easy adoption and engagement, plus its strong focus on community-building and seamless integration with Meta’s other tools like WhatsApp and Messenger.

What is your favorite aspect of this product?

Favorite Aspect: The best part of Workplace is its user-friendly design that encourages collaboration through real-time updates, quick chats, and accessible group and live video features, making team communication highly efficient.

What do you dislike most about this product?

Dislike: Its limitation in advanced project management features and workflow customization can be a drawback for teams looking to manage complex projects within the platform.

What recommendations would you give to someone considering this product?

Recommendation: For companies prioritizing seamless communication, community-building, and a low learning curve, Workplace is a solid choice. However, if advanced project tracking is essential, consider pairing it with specialized project management software.

Pros

  • Efficient Service
  • Altruistic
  • Appreciates Incumbent Status
  • Helps Innovate

Elsa A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Intuitive interface fosters collaboration!

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace from Meta stands out with its user-friendly, Facebook-like interface and focus on company culture. It offers features like groups, live video, and strong real-time communication tools, making it easy for all employees, including frontline workers, to connect and collaborate.

What is your favorite aspect of this product?

My favorite aspect of Workplace from Meta is its intuitive, familiar interface, which makes it easy for employees to adapt and engage. The emphasis on fostering company culture through features like groups and live video helps enhance collaboration and connection among team members.

What do you dislike most about this product?

One common dislike about Workplace from Meta is that its social media-style interface can lead to distractions, making it harder for users to focus on work. Additionally, some users may find the search functionality less effective for locating specific content or past discussions.

What recommendations would you give to someone considering this product?

Explore Workplace's features like groups and live video for better collaboration. Provide training for your team and set guidelines to reduce distractions while integrating it with other tools for smoother workflows.

Pros

  • Reliable
  • Saves Time
  • Altruistic
  • Friendly Negotiation

Cons

  • Less Transparent

Aaryaman V.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Workplace from Meta from other similar products?

Workplace stands out with its familiar social media-style interface, deep integration with Meta's ecosystem, and emphasis on community building and company-wide communication.

What is your favorite aspect of this product?

The ease of communication, with features like live video streaming and a social-media-like newsfeed, makes it highly engaging and intuitive for users.

What do you dislike most about this product?

Its reliance on Meta's ecosystem can limit integration with certain third-party tools, which might be a drawback for teams using diverse platforms.

What recommendations would you give to someone considering this product?

If you're looking for a user-friendly, social-first platform for company-wide collaboration, especially with a large workforce, Workplace is a strong choice. However, evaluate your current tech stack for compatibility.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

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