Citrix

Citrix Digital Workspace

Composite Score

8.3 /10

CX Score

8.5 /10

60 Reviews Write a Review

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What is Citrix Digital Workspace?

Work is no longer a place. It’s an increasingly dynamic activity. That’s why the digital workspaces from Citrix are adaptable, offering employees freedom and security. Whether work happens on-site, on the road, or in the cloud, Citrix gives you confidence without compromise.

Company Details

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Awards & Recognition

Citrix Digital Workspace won the following awards in the Digital Workplace category

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0 Top Rated Capabilities

2 Top Rated Features

2024

2 Top Rated Capabilities

8 Top Rated Features

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Citrix Digital Workspace Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Citrix Digital Workspace.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

1
Since last award

86 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Citrix Digital Workspace?

7% Negative

11% Neutral

82% Positive

Pros

Trustworthy
Respectful
Fair
Effective Service

Feature Ratings

Average 81

Reporting and Analytics

Listings

End-User Workflow Customization

News Feed

Department Zones

Calendars

Mobile App

Employee Engagement

Document Management

Virtual Offices

Customizable Branding

Vendor Capability Ratings

Average 78

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

Citrix Digital Workspace Reviews

Coy F.

Role: Finance
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and plenty of capability.

Likeliness to Recommend

8 /10

What differentiates Citrix Digital Workspace from other similar products?

The ease of implementation & the efficiency of the product.

What is your favorite aspect of this product?

The capabilities it has.

What do you dislike most about this product?

It’s cost.

What recommendations would you give to someone considering this product?

Definitely recommend it.

Pros

Helps Innovate
Enables Productivity
Unique Features
Inspires Innovation

Cons

Vendor's Interest First

Satvik S.

Role: Student Academic
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Flexible and secure, but needs more features.

Likeliness to Recommend

6 /10

What differentiates Citrix Digital Workspace from other similar products?

Citrix Digital Workspace stands out by allowing users to securely access all their applications and data from any device in one unified platform.

What is your favorite aspect of this product?

My favorite aspect of Citrix Digital Workspace is how easily it connects users to their work tools from anywhere.

What do you dislike most about this product?

The main downside of Citrix Digital Workspace is that it can be complex to set up and may require specialized technical knowledge.

What recommendations would you give to someone considering this product?

I recommend ensuring you have the necessary technical support, starting with a small pilot project, and providing training for your team to effectively use the platform.

Pros

Reliable
Trustworthy
Caring
Transparent

Cons

Slower Product Innovation
Commodity Features
Wastes Time

Rohit G.

Role: Information Technology
Industry: Energy
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Secure & smooth access for Remote desktop.

Likeliness to Recommend

8 /10

What differentiates Citrix Digital Workspace from other similar products?

Simple and easy to use once setup is done, provides fast connection for remote desktop access, has functions such as password management, suitable for both on premises or on cloud.

What is your favorite aspect of this product?

Allows to connect to the client and server app from remote location. it reduces dependency on traditional VPN. can route and deroute data traffic through private link. Zero trust network access that will provide only granular access. It also provides data loss prevention that is very helpful in maintaining sensitive data safe from being leaked.

What do you dislike most about this product?

Sometimes it doesnt let to login to remote work server and hangs if there is high traffic. Regularly disconnects and reconnecting can be a total hassle.

What recommendations would you give to someone considering this product?

Product provides a secure environment where we can open client files without raising any flags on the client side since they are the ones maintaining the system.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Citrix Digital Workspace

What is Citrix Digital Workspace?

Company Details

Need Assistance?

Awards & Recognition

Citrix Digital Workspace Ratings

81 Likeliness to Recommend

1 Since last award

86 Plan to Renew

81 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love Citrix Digital Workspace?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Reporting and Analytics Includes historical and real-time dashboard visualizations, detailed and summary reporting, and easy data extraction for data analysis.

Listings A place to list things for sale or swap.

End-User Workflow Customization The ability of users to create their own workflows within the platform using low-code and/or no-code development.

News Feed A display of recent activity relevant to users. Can include notices, events, or work activities such as completed tasks, projects, or recently edited documents.

Department Zones Department Zones give your department or team a simple, fast, and cost-effective way to leverage next-generation intranet technology to support your goals.

Calendars Ability to manage and view employee schedules, and book meetings.

Mobile App Android and iOS app that users can download.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Virtual Offices The app provides virtual rooms that users can customize and control access to, similar to a physical office.

Customizable Branding The app supports brand affinity by allowing customizable user interfaces with corporate assets such as logos and pictures of office space.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Citrix Digital Workspace Reviews

Coy F.

Easy to use and plenty of capability.

Likeliness to Recommend

Pros

Cons

Satvik S.

Flexible and secure, but needs more features.

Likeliness to Recommend

Pros

Cons

Rohit G.

Secure & smooth access for Remote desktop.

Likeliness to Recommend

Pros

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Feature Ratings

Reporting and Analytics

Listings

End-User Workflow Customization

News Feed

Department Zones

Calendars

Mobile App

Employee Engagement

Document Management

Virtual Offices

Customizable Branding

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Ease of IT Administration

Quality of Features

Breadth of Features

Business Value Created

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement