Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.2 /10

74 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2025 Data Quadrant Champion

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

2024 Data Quadrant Champion

2024

5 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 94%
Conflict Resolution:: 94%
Strategy & Innovation:: 92%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Scenario Analysis

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 81

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Pranshu S.

Role: Consultant
Industry: Agriculture
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2023

Robust engine,automatic field sync,Restrictied API

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

The innate integration of ZOHO Analytics with other software like ZOHO Books, ZOHO CRM, ZOHO Desk is amazing. It is basically all my data is in one place. For others, I have to do the integration and pull the data together before making anything fully functional.

What is your favorite aspect of this product?

Base level integration, pivoting features, data analysis, automated reporting to multiple stakeholders

What do you dislike most about this product?

API restrictions do create a problem. Also, when we delete any field in any module and if it is used in any table or dashboard, that either gets deleted or become all bonkers because then we have to start again. Ideally, it should remove that field from that report or give a notification, that these reports are getting hampered, but it does not.

What recommendations would you give to someone considering this product?

If you are a company of multiple teams, then you can first check the roles and access, because that can be a limitation. Rest this software is amazing to capture and analyze data in the full form. There are limitations on rows, but that can be increased with add-on payments.

Pros

Security Protects
Enables Productivity
Generous Negotitation
Over Delivered

Cons

Inhibits Innovation
Slower Product Innovation
Less Reliable

Rahul D.

Role: Information Technology
Industry: Media
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2023

Zoho Analytics: Empowering Data Insights

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics is part of the larger Zoho ecosystem, which offers a suite of business applications covering CRM, HR, finance, and more. This integration allows for seamless data flow and collaboration across different Zoho products which is a boon for its users.

What is your favorite aspect of this product?

I like its user-friendly interface and powerful reporting capabilities,

What do you dislike most about this product?

I don't have anything worth hating in this product.

What recommendations would you give to someone considering this product?

When considering Zoho Analytics, start by clearly defining your data analysis needs and objectives. Take advantage of the trial or free plan to assess its features, user interface, and compatibility with your data sources. Consider scalability, available support resources, and seek feedback from other users. Compare Zoho Analytics with alternative solutions to ensure it aligns with your specific requirements and budget.

Pros

Unique Features
Effective Service
Acts with Integrity
Performance Enhancing

Nader F.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2023

very cost efficient

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

the price is it's main selling point

What is your favorite aspect of this product?

it's affordability compared to other solutions

What do you dislike most about this product?

it has it's limitation when it comes to creating a dashboard

What recommendations would you give to someone considering this product?

if you're looking for something that is cost efficient then this product is for you

Pros

Continually Improving Product
Efficient Service
Caring
Saves Time

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

Zoho Analytics Ratings

89 Likeliness to Recommend

1 Since last award

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+94 Net Emotional Footprint

How much do users love Zoho Analytics?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Pranshu S.

Robust engine,automatic field sync,Restrictied API

Likeliness to Recommend

Pros

Cons

Rahul D.

Zoho Analytics: Empowering Data Insights

Likeliness to Recommend

Pros

Nader F.

very cost efficient

Likeliness to Recommend

Pros

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Feature Ratings

Pipeline Planning

Predictive Sales Forecasting

Dashboard

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Collaboration

Territory Analytics and Management

Predictive Time-Series Reporting & Analytics

Scenario Analysis

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support