Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.2 /10

71 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2025 Data Quadrant Gold Medalist

Latest Award, 2025

0 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2025

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Contract Negotiation

2024

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 94%
Negotiation and Contract:: 94%
Conflict Resolution:: 93%
Strategy & Innovation:: 91%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

7% Neutral

93% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 85

Pipeline Planning

Dashboard

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Collaboration

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Visual Pipeline Monitoring

Scenario Analysis

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.3

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Pruthviraj K.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2025

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics stands out with its affordable pricing, strong AI-powered insights (Zia AI), and seamless integration with Zoho apps. It offers self-service BI, automated data blending, and easy-to-use dashboards, making it great for small to mid-sized businesses. Its cloud-first approach and flexible deployment options further differentiate it from competitors.

What is your favorite aspect of this product?

My favorite aspect of Zoho Analytics is its AI-powered insights (Zia AI), which make data analysis faster and more intuitive. Plus, its affordable pricing and seamless integration with Zoho apps make it a great choice for small to mid-sized businesses.

What do you dislike most about this product?

What I dislike most about Zoho Analytics is its limited customization options for advanced users and less polished visualizations compared to competitors. It can also be slow with large datasets and has a steeper learning curve for those new to BI tools.

What recommendations would you give to someone considering this product?

I recommend starting with the free trial to test the features. If using Zoho apps, take advantage of seamless integration. Be prepared for a learning curve, especially with advanced features. For small to mid-sized businesses, Zoho Analytics offers great value but consider data volume and customization needs before committing.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Slower Product Innovation
Less Inspiring

Paul O.

Role: Sales Marketing
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2025

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

Zoho is very Affordable and it has deep integration

What is your favorite aspect of this product?

My favorite aspect of Zoho Analytics is its AI-powered insights with Zia AI

What do you dislike most about this product?

One of the biggest drawbacks of Zoho Analytics, i will say its limited real-time data syncing and performance with large datasets. that's what i dislike in the product.

What recommendations would you give to someone considering this product?

Ensure It Fits Your Business Needs and Optimize Data Integration

Pros

Reliable
Trustworthy
Inspires Innovation
Respectful

Samuel A.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

To integrate data from multiple sources.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics stands out for its easy-to-use user interface and seamless connectivity with other Zoho products. Additionally, it is reasonably priced compared to similar tools, making it accessible to small and medium-sized organizations.

What is your favorite aspect of this product?

My favorite thing about it is how simple it is to make customized and interactive dashboards without needing to grasp the technical details. The ability to import data from several sources with a few clicks is also highly practical..

What do you dislike most about this product?

When working with huge amounts of data, processing speed can be a little slow.

What recommendations would you give to someone considering this product?

For data visualization that helps find trends, patterns, and areas for improvement, I suggest Zoho Analytics, which uses interactive charts, pivot tables, and maps. Without requiring extensive technical knowledge, its accessible and easy-to-use design allows users with different levels of experience to get the most out of the application.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Gold Medalist

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Zoho Analytics Ratings

90 Likeliness to Recommend

98 Plan to Renew

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Analytics?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Pruthviraj K.

Fantastic product

Likeliness to Recommend

Pros

Cons

Paul O.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Samuel A.

To integrate data from multiple sources.

Likeliness to Recommend

Pros

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Feature Ratings

Pipeline Planning

Dashboard

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Collaboration

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Visual Pipeline Monitoring

Scenario Analysis

Data Ingestion and Interoperability

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Business Value Created

Ease of Implementation

Breadth of Features

Ease of Data Integration

Ease of IT Administration

Ease of Customization

Usability and Intuitiveness

Quality of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support