Zoho Analytics Logo Award Winner Product Badge
Zoho Analytics Logo Award Winner Product Badge
Zoho

Zoho Analytics

Composite Score
8.9 /10
CX Score
9.1 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details


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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative
6% Neutral
94% Positive

Pros

  • Respectful
  • Security Protects
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 84

Dashboard

87

Pipeline Planning

86

Predictive Sales Forecasting

86

Intelligent Alerts and Notifications

85

Visual Pipeline Monitoring

84

Predictive Time-Series Reporting & Analytics

83

Territory Analytics and Management

83

Data Ingestion and Interoperability

83

Collaboration

82

Scenario Analysis

82

Artificial Intelligence-Based Insights

80

Vendor Capability Ratings

Average 82

Ease of Data Integration

85

Ease of Implementation

85

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

82

Availability and Quality of Training

81

Quality of Features

81

Usability and Intuitiveness

81

Vendor Support

81

Product Strategy and Rate of Improvement

80

Zoho Analytics Reviews

Husnah A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Comprehensive tool

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It has a comprehensive reporting feature that is easy to understand to read data analytics and the tool can also fetch data from external sources with just using a simple tag of code.

What is your favorite aspect of this product?

Zoho analytics is easy to deploy and implement as does not require any technical knowledge

What do you dislike most about this product?

I do see any dislike about the tool yet only that they should consider lowering the cost of the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend the tool for any business because the tool is easy to use and does not require a lot of money

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Caring

Arinda J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Has good features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

It works well with every business website and comes with simple step integrations with other tools, It has unique feature that measure footprints and records events of users on our website, the most viewed pages and how long they often interact with our website and an application

What is your favorite aspect of this product?

I like the customer support team, they are always responsive to technical questions and on time, I also like the pricing of the software as it does not cost so much money compared to other website analytic tools.

What do you dislike most about this product?

You need to have some technical knowledge to understand the data and it becomes too expensive in the long run, also exporting data from the tool is too slow and consumes a lot of time.

What recommendations would you give to someone considering this product?

I would recommend the software because it is pricey and comes with good feature

Pros

  • Reliable
  • Caring
  • Respectful
  • Over Delivered

Oyem D.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to seup, implement and deploy

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics can be likened to a skilled artisan, meticulously crafting dashboards from raw data. The allure of these dashboards extends beyond their visual charm to the narratives they weave, the trends they uncover, and the informed decisions they facilitate. It's akin to possessing a treasure map of the wealth hidden within your data. Furthermore, Zoho Analytics underscores the 'do-it-yourself' nature of business intelligence, enabling users of varying expertise to engage with their data, comprehend it, and extract valuable insights.

What is your favorite aspect of this product?

The standout feature is the comprehensive Zoho ecosystem, which caters to every business requirement. Once you embrace Zoho, you'll never look back! Zoho One boasts robust features and excellent customer support that assists in real-time problem-solving. Once you start using a Zoho application, you can later integrate others to create a comprehensive suite of sales and marketing apps, all within a single ecosystem. This facilitates easier team collaboration, enhanced reporting, sales improvement, and cost savings. A unique selling point of Zoho is its affordability, making it easily accessible even for small businesses.

What do you dislike most about this product?

While the fundamentals are easy to grasp, some of the more advanced features, particularly those involving custom calculations and coding, might have a steeper learning curve. Compared to professional ETL solutions, Zoho Analytics' data transformation abilities are somewhat limited, despite its strong data visualization features. While the platform can handle most datasets with ease, dealing with extremely large datasets could lead to performance issues and slower response times.

What recommendations would you give to someone considering this product?

I will recommend the tool because it is easy to use and has good pricing that favors both bigger businesses and smaller business

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

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