Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.1 /10

63 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Contract Negotiation

Latest Award, 2024

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.2

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Vaibhav M.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

Zoho analytics is easy

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho analytic has beautiful tabled interface which makes it easy for one to access data in the table view. Zoho as well supports uploading of data in different formats like in Microsoft Excel, HTML, JSON, and other data forma where other tools only supports a few format for exporting and importing of data

What is your favorite aspect of this product?

I like the integration of Zoho analytics with Google drive which makes storing of data on the drive more easily on automation. Also Zoho analytics connects with NoSQL database more easily which becomes more easier to structure data and keep data more private and secure

What do you dislike most about this product?

Requires ones with technical skills to use the solution for measuring analytics and website performances. Also requires a stable internet connection to work perfectly, otherwise, the tool would load more slower.

What recommendations would you give to someone considering this product?

Yes, I would recommend this tool because you can connect it with more applications to easily streamline data

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Maria B.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2024

Track sales and marketing performance

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

I've evaluated other systems, but chose Zoho Analytics for its ease of use and extensive customization capabilities. Its functionalities include the creation of interactive panels, personalized reports and monitoring of key KPIs to make informed decisions.

What is your favorite aspect of this product?

I like it because the platform has improved our decision making and allowed us to analyze data more efficiently. It also has a wide variety of compatible data sources, support for predictive analysis and artificial intelligence, as well as complete customization of reports and control panels.

What do you dislike most about this product?

The free version has limitations on the amount of data that can be processed

What recommendations would you give to someone considering this product?

I recommend Zoho Analytics because it is a powerful tool that has transformed the way we analyze data and make decisions in the organization. I highly recommend this software to any company looking to improve their data analysis and optimize their business processes

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Unique Features

Amir H.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2024

One of the best tool I have used

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

The tool comes with a free trial to test the software before making an informed decision.

What is your favorite aspect of this product?

Integrating Zoho analytics into our website was straightforward and never required any technical knowledge nor taking a lot of time. I like the user interface of the tool which is easy and quick to navigate through

What do you dislike most about this product?

Zoho support team takes a lot of time to respond to questions where by if the case is urgent, you need to wait for about 7 hrs to receive a response which sets us back whenever we get a technical challenge with the tool

What recommendations would you give to someone considering this product?

Yes, I would recommend it because it is easy to use and does not cost a lot of money

Pros

Performance Enhancing
Efficient Service
Caring
Includes Product Enhancements

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Zoho Analytics Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Vaibhav M.

Zoho analytics is easy

Likeliness to Recommend

Pros

Maria B.

Track sales and marketing performance

Likeliness to Recommend

Pros

Amir H.

One of the best tool I have used

Likeliness to Recommend

Pros

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Feature Ratings

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement