Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.1 /10

63 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

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2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Contract Negotiation

Latest Award, 2024

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.2

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Josip R.

Role: Student Academic
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

Growth guarantor using business intelligence

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

It has a great facility for data visualization, analysis, and report generation in really short periods of time; it simplifies many processes before data-driven business decision-making and saves an abysmal amount of time for the entire work team.

What is your favorite aspect of this product?

Zoho tools are always guarantors of good performance, efficiency and benefits gained, and Analytics is no exception. It is a BI software with great built-in capabilities to visualize multiple data from different sources, perform data analysis and generate reports incredibly easily. At the interface level, it is brimming with intuitiveness and is fairly easy to learn to use; little training is needed.

What do you dislike most about this product?

I think the filters could be clearer. Currently, they clog up the data flow and quick analysis a bit.

What recommendations would you give to someone considering this product?

We have leveraged our organization's data to improve our decision-making and solve problems efficiently. It combines efficiency, good design, and great data flow through the same platform; I have no hesitation in wanting to recommend this product.

Pros

Reliable
Performance Enhancing
Caring
Respectful

Katherine B.

Role: Sales Marketing
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"Zoho Analytics is a useful tool."

Likeliness to Recommend

7 /10

What differentiates Zoho Analytics from other similar products?

It stands out from the competition due of its flexibility and high quality of client service.

What is your favorite aspect of this product?

With the data provided by Zoho Analytics, you can make informed decisions about your brand's marketing approach. Your management will appreciate you using it to document your progress. If you want to gain useful insights from your data, Zoho Analytics offers a fantastic user interface. The dashboard is easy to use and can be customized to fit your needs.

What do you dislike most about this product?

I've been using Zoho Analytics for over a year with zero complaints; it's been really reliable and easy to use.

What recommendations would you give to someone considering this product?

I would suggest using this application since the customer support is quite helpful; in order to maintain communication, all you need to do is type a message into the chat box. It is a solution that is quite economical, and it makes the creation of complex reports very easy.

Pros

Reliable
Trustworthy
Unique Features
Efficient Service

Carlos C.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2022

Great Analytics Software, on a limited budget

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Ease of use, fast deployment, no special skills need to use and deploy

What is your favorite aspect of this product?

Cloud based, Multiple data origins and different dashboards in a couple clicks, ease of use and the Zoho Support are great

What do you dislike most about this product?

not having the ability to use free or viewers only licences, every user should have a full licence, even if they do not modify or create dashboards or reports

What recommendations would you give to someone considering this product?

get a third party vendor to build up all of your dashboards.

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Zoho Analytics Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Josip R.

Growth guarantor using business intelligence

Likeliness to Recommend

Pros

Katherine B.

"Zoho Analytics is a useful tool."

Likeliness to Recommend

Pros

Carlos C.

Great Analytics Software, on a limited budget

Likeliness to Recommend

Pros

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1
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Feature Ratings

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement