Zoho

Zoho Analytics

Composite Score

8.9 /10

CX Score

9.1 /10

63 Reviews Write a Review

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoho Analytics won the following awards in the Sales Analytics category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

Strategy and Innovation
Contract Negotiation

Latest Award, 2024

Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

0% Negative

6% Neutral

94% Positive

Pros

Respectful
Security Protects
Performance Enhancing
Trustworthy

Feature Ratings

Average 84

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Average 82

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement

Also Featured in...

Business Intelligence & Analytics - Midmarket

Score 8.2

View Zoho Analytics in this category (opens in a new tab)

Zoho Analytics Reviews

Victoria J.

Role: Sales Marketing
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Zoho Analytics Is Highly Dependable

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

With Zoho Analytics, we are able to enjoy accuracy and convenience when getting insights about our clients' behaviors online. It is a top tool that works perfectly for us.

What is your favorite aspect of this product?

The reliability of Zoho Analytics makes it a top analytics software. Moreover, I like how accurate this software is. It is also easy to use.

What do you dislike most about this product?

All the features of Zoho Analytics are easy to use. We do not experience problems when using Zoho Analytics.

What recommendations would you give to someone considering this product?

Zoho Analytics is accurate and easy to customize. I am 100% sure Zoho Analytics will meet your needs.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shiv K.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

key factor influencing our organization's decision

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

The tool is quite strong and capable of producing a variety of detailed and intricate reports. I particularly appreciate being able to monitor activity for certain marketing tasks and observe how my sales team is performing.

What is your favorite aspect of this product?

I can quickly see anything I need a report on from Zoho CRM thanks to Zoho Analytics. It enables my staff to work more efficiently and concentrate on the tasks that yield the best outcomes.

What do you dislike most about this product?

Despite being a strong tool, it is difficult to set up and frequently necessitates many calls to help to resolve issues. If the first support representative you speak to doesn't have knowledge in that area or if you can't understand them at all owing to language barriers and distance, it can take two or three calls to get the problem fixed.

What recommendations would you give to someone considering this product?

Almost any source can be used to compile data using Zoho analytics. With the help of my team, we have successfully integrated Zoho analytics with specialized in-house programs, cloud-based relational databases (including NoSQL databases), and essential business tools like Mailchimp, Google Analytics, SurveyMonkey, Twitter Ads, and more.

Pros

Efficient Service
Effective Service
Transparent
Helps Innovate

Alphonso J.

Role: Information Technology
Industry: Utilities
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

A Top Tool for Discovering Accurate Insights

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Unlike other similar products, Zoho Analytics is able to discover hidden insights, which highly influences our decision making. Zoho Analytics is the best.

What is your favorite aspect of this product?

Zoho Analytics has a very supportive technical team. Furthermore, customizing Zoho Analytics is so simple for us.

What do you dislike most about this product?

All the features of Zoho Analytics are easy to understand. I do not dislike anything about Zoho Analytics.

What recommendations would you give to someone considering this product?

Zoho Analytics will discover accurate insights for you, which will help you make better decisions for your company.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Zoho Analytics

What is Zoho Analytics?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Zoho Analytics Ratings

90 Likeliness to Recommend

98 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Zoho Analytics?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Dashboard Generate presentation ready QBRs, reports and dashboards. Includes progress to goal, growth forecasts, average sales cycle and ACV, and lead source analysis.

Pipeline Planning Determine how much pipeline is necessary to meet revenue targets, specifically, understand if there is sufficient pipeline coverage for a given quarter.

Predictive Sales Forecasting Includes the ability to project sales/revenue over a specified period of time, using a combination of historical performance and/or external signals.

Intelligent Alerts and Notifications Includes notifications across a range of channels including in-platform (tray notification), SMS and email customized to trigger in specific circumstances.

Visual Pipeline Monitoring Includes customizable visualizations of the sales pipeline for monitoring pipeline health, risk, quality and goal progression.

Predictive Time-Series Reporting & Analytics Includes time-series analytics on critical sales metrics, including forecasts, pipeline, activity, and quota attainment.

Territory Analytics and Management Includes the ability to analyze capacity and allocate resources for targeting key segments in a given territory or market.

Data Ingestion and Interoperability Includes bidirectional connections with external sources of data i.e. CRM Systems and Marketing Automation Tools, to improve the breadth of contact information.

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Scenario Analysis The solution provides the ability to create and model different projected revenue and growth scenarios based on multivariate, user-defined conditions.

Artificial Intelligence-Based Insights Includes predictive insights and forecasted on artificial intelligence rather than purely historical data.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Also Featured in...

Business Intelligence & Analytics - Midmarket

Zoho Analytics Reviews

Victoria J.

Zoho Analytics Is Highly Dependable

Likeliness to Recommend

Pros

Shiv K.

key factor influencing our organization's decision

Likeliness to Recommend

Pros

Alphonso J.

A Top Tool for Discovering Accurate Insights

Likeliness to Recommend

Pros

Most Popular Zoho Analytics Comparisons

HubSpot Sales Hub

Tableau CRM Analytics

Looker

Salesken

Clari Revenue Platform

Gong

1
Since last award

Feature Ratings

Dashboard

Pipeline Planning

Predictive Sales Forecasting

Intelligent Alerts and Notifications

Visual Pipeline Monitoring

Predictive Time-Series Reporting & Analytics

Territory Analytics and Management

Data Ingestion and Interoperability

Collaboration

Scenario Analysis

Artificial Intelligence-Based Insights

Vendor Capability Ratings

Ease of Data Integration

Ease of Implementation

Business Value Created

Breadth of Features

Ease of IT Administration

Ease of Customization

Availability and Quality of Training

Quality of Features

Usability and Intuitiveness

Vendor Support

Product Strategy and Rate of Improvement