
In Partnership With SelectHub
Software Claimed

What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
84 Likeliness to Recommend
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 77%
- Negotiation and Contract:
- 75%
- Conflict Resolution:
- 80%
- Strategy & Innovation:
- 72%
- Service Experience:
- 74%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+76 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Acts with Integrity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Wellness
Talent Acquisition
Performance Management
Onboarding Offboarding
Career Pathing
Collaboration
Employee Engagement
Succession Planning
Learning and Development
Compensation Management
Rewards Recognition
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Ease of IT Administration
Vendor Support
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of Implementation
Also Featured in...
Workforce Management - Enterprise
Score 8.2
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Human Capital Management - Enterprise
Score 8.2
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Payroll
Score 8.0
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.1
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews

Nitin T.
- Role: Public Sector
- Industry: Insurance
- Involvement: Vendor Selection and Purchasing
Submitted Aug 2024
Features are great.... Fantastic product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It is cost efficient and user friendly. Did the great job for us.
What is your favorite aspect of this product?
Different functions and easy to use
What do you dislike most about this product?
Nothing as such.... it's a good product
What recommendations would you give to someone considering this product?
Cost efficient and focused streamline work
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Carly A.
- Role: Human Resources
- Industry: Other
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2024
Best HRIS I have worked with!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Impressive functionality and customization
What is your favorite aspect of this product?
Improves my efficiency as an HR Generalist
What do you dislike most about this product?
Can be complex for some end-users
What recommendations would you give to someone considering this product?
Engage with third part support for implementation such as Sability.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Includes Product Enhancements
Please tell us why you think this review should be flagged.

Consolata J.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2023
Impressive Payroll Management Product.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro features allows easy customization for better and quality services generation and its coordination functions are excellent.
What is your favorite aspect of this product?
Easy managing all the project document and employees engagement functions are effective.
What do you dislike most about this product?
Easy implementation and features manipulation is aldo quite easy process through basic knowledge.
What recommendations would you give to someone considering this product?
Fantastic resource planning and the tracking features are very powerful and to visualize data through UKG Pro is productive.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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