Emotional Footprint Awards 2021
Talent Management
SoftwareReviews names BambooHR, Cornerstone Talent Management, Ceridian Dayforce, Saba Talent Management, and UKG Pro as Talent Management Emotional Footprint Award Winners.
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Talent Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages


Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Cornerstone OnDemand
Cornerstone Talent Management
Cornerstone OnDemand (NASDAQ: CSOD) is a global leader in cloud-based human capital management software. From recruitment, onboarding, training and collaboration, to performance management, compensation, succession planning, people administration and analytics, Cornerstone is there at every phase of the employee lifecycle. Cornerstone works with corporations of all sizes, government agencies, hospitals, nonprofits and schools. Our software and services are used by more than 3,100 clients worldwide, spanning more than 33.5 million users across 192 countries and 43 languages.
8.3
CX Score
CX
Score
+86
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
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29Reviews
BambooHR
BambooHR
The online Human Resources Information System that makes time for the work meant to do. BambooHR guarantees your success when changing from spreadsheets to our HR software.
8.3
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
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20Reviews
Ceridian
Ceridian Dayforce
Dayforce is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.
7.8
CX Score
CX
Score
+77
Net Emotional Footprint
Net Emotional
Footprint
79
Value Index
VALUE INDEX
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45Reviews
UKG (Ultimate Kronos Group)
UKG Pro
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
7.8
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
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21Reviews
Cornerstone OnDemand
Saba Talent Management
Saba TalentLink enables you to attract, engage and onboard the best talent, automate using best practice recruitment processes, co-ordinate communications and activities, all while measuring performance in real-time.
7.7
CX Score
CX
Score
+76
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
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24Reviews
Other Evaluated Vendors
Infor
Infor Talent Management
Infor Talent Management is a set of applications that supports strategic people initiatives, helping organizations to get the most from their talent.
7.6
CX Score
CX
Score
+75
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
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19Reviews
Oracle
Oracle Talent Management Cloud
Successful organizations cultivate and retain top talent. Oracle Talent Management Cloud gives you the tools to master every stage of the talent lifecycle, from acquiring the right people to nurturing their growth and development and managing their succession.
7.5
CX Score
CX
Score
+70
Net Emotional Footprint
Net Emotional
Footprint
80
Value Index
VALUE INDEX
Summary.
Long description.
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41Reviews
Workday, Inc.
Workday Talent Management
Grow the talent that grows your business. With HR talent management software from Workday, you can invest in your talent from day one, align teams to key objectives, and develop tomorrow’s leaders.
7.4
CX Score
CX
Score
+73
Net Emotional Footprint
Net Emotional
Footprint
76
Value Index
VALUE INDEX
Summary.
Long description.
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24Reviews
SumTotal Systems, LLC
SumTotal Talent Management
SumTotal Talent empowers your people with intuitive, personalized tools that engage employees in pursuing their own self-directed path for development and career growth, while ensuring their efforts are aligned with the goals and business demands of their team and the broader organization. We deliver new ways to engage your talent with innovative solutions that know, develop, grow and reward your workforce.
7.4
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
75
Value Index
VALUE INDEX
Summary.
Long description.
Structure.
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29Reviews
SAP
SAP SuccessFactors
Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.
7.2
CX Score
CX
Score
+67
Net Emotional Footprint
Net Emotional
Footprint
77
Value Index
VALUE INDEX
Summary.
Long description.
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34Reviews
Deltek
Deltek Talent Management
Deltek Talent Management handles every step of the HR lifecycle from recruiting, performance, development, and training to compensation. Available as one comprehensive package or à la carte to suit the current needs of your business, each solution works in sync with the others on an easy-to-use interface.
7.1
CX Score
CX
Score
+72
Net Emotional Footprint
Net Emotional
Footprint
70
Value Index
VALUE INDEX
Summary.
Long description.
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17Reviews
For the full list of vendors in this space, click here.
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