UKG (Ultimate Kronos Group)

UKG Pro

Composite Score

7.9 /10

CX Score

8.0 /10

49 Reviews Write a Review

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Software Claimed

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details

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Awards & Recognition

UKG Pro won the following awards in the Talent Management category

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Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

6 Top Rated Capabilities

1 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Conflict Resolution

2021

2021 Data Quadrant Gold Medalist

2021

UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative

3% Neutral

95% Positive

Pros

Respectful
Fair
Acts with Integrity
Trustworthy

Feature Ratings

Average 79

Wellness

Talent Acquisition

Performance Management

Career Pathing

Onboarding Offboarding

Collaboration

Employee Engagement

Learning and Development

Succession Planning

Compensation Management

Rewards Recognition

Vendor Capability Ratings

Average 80

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Data Integration

Also Featured in...

Payroll

Score 8.3

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Human Capital Management - Enterprise

Score 8.3

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Workforce Management - Enterprise

Score 8.1

View UKG Pro in this category (opens in a new tab)

Benefits Administration

Score 7.4

View UKG Pro in this category (opens in a new tab)

UKG Pro Reviews

Akash G.

Role: Operations
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

It's simply an outstanding product

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

Easy to use and business friendly

What is your favorite aspect of this product?

Talent acquisition and payroll management

What do you dislike most about this product?

Everything is fine

What recommendations would you give to someone considering this product?

It's a fantastic product if you want your business to grow faster and increase productivity

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Heidi M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2024

Easy to use. I reccomend

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

ease of use

What is your favorite aspect of this product?

easy of use is my fav aspect

What do you dislike most about this product?

nothing i dont dislike

What recommendations would you give to someone considering this product?

give it a try

Pros

Helps Innovate
Reliable
Performance Enhancing
Unique Features

Natalie N.

Role: Human Resources
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2023

Still a great investment for a leading software

Likeliness to Recommend

8 /10

What differentiates UKG Pro from other similar products?

Customer service and the ability to do many of the set up/admin tasks yourself instead of waiting on the software company.

What is your favorite aspect of this product?

user friendly and fairly easy to administer within HR and without IT support.

What do you dislike most about this product?

The compensation management module needs revamped to allow for complex bonus calculations.

What recommendations would you give to someone considering this product?

Be clear on expectations with vendor on what you want and need. Ask for the help and time you need to be successful.

Pros

Continually Improving Product
Enables Productivity
Inspires Innovation
Caring

UKG Pro

Software Claimed

What is UKG Pro?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

UKG Pro Ratings

89 Likeliness to Recommend

2 Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love UKG Pro?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Wellness Ability to track and manage employee wellness programs and their usage

Talent Acquisition Supports the process of sourcing and recruiting employees in alignment with organizational needs.

Performance Management Includes all aspects of performance appraisals and review design: rollout, conducting, tracking, measurement, and goal attainment.

Career Pathing Ability to map and communicate standard employee career paths.

Onboarding Offboarding Provides ability to create standard workflow for onboarding and offboarding employees

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Employee Engagement Provides ability to solicit and measure employee engagement feedback.

Learning and Development All aspects of learning management systems, content and curriculum development, development plans, skills databases, certifications, and reporting.

Succession Planning Software contains employee succession planning functionality.

Compensation Management Software provides ability to track and measure employee compensation

Rewards Recognition Software allows for tracking and management of employee rewards and recognition programs

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Also Featured in...

Payroll

Human Capital Management - Enterprise

Workforce Management - Enterprise

Benefits Administration

UKG Pro Reviews

Akash G.

It's simply an outstanding product

Likeliness to Recommend

Pros

Heidi M.

Easy to use. I reccomend

Likeliness to Recommend

Pros

Natalie N.

Still a great investment for a leading software

Likeliness to Recommend

Pros

Most Popular UKG Pro Comparisons

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Workday Talent Management

2
Since last award

2
Since last award

Feature Ratings

Wellness

Talent Acquisition

Performance Management

Career Pathing

Onboarding Offboarding

Collaboration

Employee Engagement

Learning and Development

Succession Planning

Compensation Management

Rewards Recognition

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Ease of IT Administration

Quality of Features

Ease of Customization

Ease of Data Integration