UKG Pro Logo Award Winner Product Badge
UKG Pro Logo Award Winner Product Badge
UKG (Ultimate Kronos Group)

UKG Pro

Composite Score
7.9 /10
CX Score
8.0 /10
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In Partnership With SelectHub

Software Claimed

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

98 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

2% Negative
3% Neutral
95% Positive

Pros

  • Respectful
  • Fair
  • Acts with Integrity
  • Trustworthy

Feature Ratings

Average 79

Wellness

81

Talent Acquisition

81

Performance Management

81

Career Pathing

80

Onboarding Offboarding

80

Collaboration

80

Employee Engagement

78

Learning and Development

78

Succession Planning

78

Compensation Management

74

Rewards Recognition

72

Vendor Capability Ratings

Average 80

Availability and Quality of Training

84

Business Value Created

84

Product Strategy and Rate of Improvement

81

Vendor Support

81

Breadth of Features

81

Usability and Intuitiveness

81

Ease of Implementation

80

Ease of IT Administration

79

Quality of Features

79

Ease of Customization

79

Ease of Data Integration

77

UKG Pro Reviews

Aaron B.

  • Role: Human Resources
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Went from 3 HR platforms to just 1!

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

Integration of services

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

How certain modules, learning and recruiting, are still outside of core and disparate.

What recommendations would you give to someone considering this product?

What is your main decision for looking at a new HRIS?

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Cons

  • Under Delivered

Myra C.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2020

Easy to use and Fantastic product!

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

Consistent updates with no additional charges.

What is your favorite aspect of this product?

The ability to use UKG Learning to better understand the software and how to make constant improvements.

What do you dislike most about this product?

UTM and Recruitment are not to the same standard as the other modules.

What recommendations would you give to someone considering this product?

Fantastic product, you have to take the time to learn the software. Once you get your basics the skies the limits.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Nov 2020

UKG Pro scales with our needs and goals.

Likeliness to Recommend

10 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Respectful
  • Acts with Integrity

Cons

  • Vendor Friendly Policies
  • Under Delivered

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