Sprout Social Enterprise Logo Award Winner Product Badge
Sprout Social Enterprise Logo Award Winner Product Badge
Sprout Social

Sprout Social Enterprise

8.6 /10
Category
Sprout Social Enterprise
8.6 /10

What is Sprout Social Enterprise?

People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.

Company Details


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Awards & Recognition

Sprout Social Enterprise won the following awards in the Social Media Monitoring category

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Sprout Social Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Sprout Social Enterprise.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

83 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Sprout Social Enterprise?

0% Negative
3% Neutral
97% Positive

Pros

  • Enables Productivity
  • Respectful
  • Helps Innovate
  • Performance Enhancing

Feature Ratings

Average 84

Social Media Channel Integration Inbound

90

Publishing

89

Visual Analytics

87

Dashboards and Reporting

84

Collaboration

83

Sentiment Analysis

81

Audience Segmentation

81

Influencer Identification

80

Competitor Tracking

80

Vendor Capability Ratings

Average 85

Ease of Implementation

89

Ease of Customization

89

Business Value Created

89

Quality of Features

87

Breadth of Features

85

Product Strategy and Rate of Improvement

85

Ease of Data Integration

84

Usability and Intuitiveness

83

Vendor Support

82

Ease of IT Administration

81

Availability and Quality of Training

80

Sprout Social Enterprise Reviews

  • Role: Consultant
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jan 2024

Absolutely fantastic product!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Charges for Enhancements

Brendon O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic!

Likeliness to Recommend

9 /10

What is your favorite aspect of this product?

Scheduling

What do you dislike most about this product?

Data can be hard to interpret at times

What recommendations would you give to someone considering this product?

Just do it!

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product

Kara D.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Range of Features, Not Easy to Find Them All

Likeliness to Recommend

8 /10

What differentiates Sprout Social Enterprise from other similar products?

It has a large range of unique features.

What is your favorite aspect of this product?

There are many ways to review previous content and view different results.

What do you dislike most about this product?

With having so many features, some are hard to find and is not very intuitive.

What recommendations would you give to someone considering this product?

Do an in-depth, recorded walk-through with their support team to better understand all the features and where to find them.

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Fair

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