What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceSprout Social Enterprise Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Sprout Social Enterprise.
86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Publishing
Visual Analytics
Dashboards and Reporting
Collaboration
Sentiment Analysis
Audience Segmentation
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Sprout Social Enterprise Reviews
Masai M.
- Role: Information Technology
- Industry: Media
- Involvement: End User of Application
Submitted Oct 2024
Inquisition for Social Media Control
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
The recording of all social media comments
What is your favorite aspect of this product?
The inclusion of AI to analyze all social interactions
What recommendations would you give to someone considering this product?
Develop a Reliable social monitoring solution
Pros
- Enables Productivity
- Unique Features
- Inspires Innovation
- Fair
Please tell us why you think this review should be flagged.
Shashank S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Easy to get data insights for Social Media
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
Sprout Social Enterprise distinguishes itself with its intuitive interface and strong emphasis on collaboration. Its powerful social listening tools and detailed analytics provide actionable insights, making it easy to track brand performance and audience sentiment.
What is your favorite aspect of this product?
My favorite aspect of Sprout Social Enterprise is its user-friendly interface combined with powerful analytics. The platform makes it easy to navigate through various features.
What do you dislike most about this product?
What I dislike most about Sprout Social Enterprise is the pricing structure. While it offers a robust set of features, the cost can be quite high, which might not be feasible for smaller businesses or teams.
What recommendations would you give to someone considering this product?
Focus on leveraging the social listening and reporting tools to maximize your ROI. Consider investing in training for your team to fully utilize the platform's capabilities and streamline your social media strategy.
Pros
- Continually Improving Product
- Helps Innovate
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Megan M.
- Role: Information Technology
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2024
Sprout Social is easy to use out of the box
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
It works really well out of the box. You plug in your social channels and it works immediately
What is your favorite aspect of this product?
Ease of use for social comment management
What do you dislike most about this product?
Customization is very difficult and expensive
What recommendations would you give to someone considering this product?
If you need a quick, easy tool, this is it!
Pros
- Enables Productivity
- Efficient Service
- Caring
- Respectful
Cons
- Less Reliable
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.