What is Sprout Social Enterprise?
People increasingly turn to social media to engage with your business. Sprout Social gives you the most powerful tools available to personally connect with customers, solve issues and create brand advocates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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86 Likeliness to Recommend
1
Since last award
94 Plan to Renew
83 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Sprout Social Enterprise?
Pros
- Enables Productivity
- Respectful
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Publishing
Visual Analytics
Dashboards and Reporting
Collaboration
Sentiment Analysis
Audience Segmentation
Influencer Identification
Competitor Tracking
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Business Value Created
Quality of Features
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Availability and Quality of Training
Also Featured in...
Sprout Social Enterprise Reviews
Waithaka K.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted May 2021
Powerful Features and Easy To Use
Likeliness to Recommend
What differentiates Sprout Social Enterprise from other similar products?
What makes Sprout Social special is the ease of integration and the fact that it offers great tool that makes interacting with social media visitors seamless.
What is your favorite aspect of this product?
Using Sprout Social is easy and so is customization and management I like that it is cost effective and that it offers great features.
What do you dislike most about this product?
With Sprout Social monitoring our social media pages has been easy and I cannot complain.
What recommendations would you give to someone considering this product?
Sprout Social has been a great social media manager and I can recommend it because it has all a business needs to get a huge following and convert that into leads.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
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