What is Smartsheet?
Smartsheet is the best way to plan, track, automate, and report on work, enabling you to move from idea to impact — fast.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Smartsheet?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Assignment
List Tasks
Task Categorization
Task Status
Task Reporting
Add Attachments
Task Prioritization
Add Notes
Due Dates
Notifications
Shared Task List
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Availability and Quality of Training
Ease of Data Integration
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
Project Portfolio Management - Enterprise
Score 9.2
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Project Portfolio Management - Midmarket
Score 9.1
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Project Management - Enterprise
Score 8.9
View Smartsheet in this category (opens in a new tab)
Smartsheet Reviews
Sazzad N.
- Role: Industry Specific Role
- Industry: Other
- Involvement: IT Leader or Manager
Submitted Jul 2021
Great task management tool.
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
This is the most effective platform in planning and implementing tasks in our company.
What is your favorite aspect of this product?
It gives a well laid plan on how tasks should be organized and implemented. It tracks the progress of tasks and coordinates teams for easy and effective performance.
What do you dislike most about this product?
I have not experienced any great challenge from the work of Smartsheet.
What recommendations would you give to someone considering this product?
Task and projects can be implemented effectively with excellent outcome with Smartsheet.
Pros
- Helps Innovate
- Trustworthy
- Inspires Innovation
- Caring
Please tell us why you think this review should be flagged.
Charles C.
- Role: Operations
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Jul 2021
”Project Manager With All Modules Under One Place”
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
Smartsheet is a project management tool that assures you that your projects and tasks are in progress in the right manner and notifies you ones which project is complete and when and also who was doing particular task. It also helps you to assign duties to the right individual. It help one to budget for projects and estimate correct completion period.
What is your favorite aspect of this product?
Ability to exempt cost of hiring several project managers and it is also accurate and time saver.
What do you dislike most about this product?
O don't have Any complain upon its services.
What recommendations would you give to someone considering this product?
I would recommend Smartsheet to all of perspective users hence its' vendor ensures we've got the best services all time.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Shiva K.
- Role: Information Technology
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Jun 2021
Must Needed tool for every Business
Likeliness to Recommend
What differentiates Smartsheet from other similar products?
This fantastic tool is flexible and easy to use. Our team needed a tool to colloborate. This tool came in handy. Without any dependence on IT helpdesk, we started using the tool. We created different forms using this tool to store and track data. With the experience of our team, this tool was used in our organization by all teams now.
What is your favorite aspect of this product?
The Smartsheet team has the drive and hunger to deliver customer delight. When we wanted a feature, the team readily listened to our needs, understood our requirements and delivered the feature within couple of weeks.
What do you dislike most about this product?
This company is going to be big soon. It must keep the same drive and hunger as it grows big.
What recommendations would you give to someone considering this product?
This tool is flexible and available on the cloud. It does not require huge investment. Just try the tool in your team and check its features. The learning curve is not steep and within a week one can master the tool.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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